Submit ›
or
1.4 Based on 127 reviews
Compare to others
Respond to your
customers
  • Customers like
    • N o t h i n g 4
    • Product 3
    • Worst 2
  • Customers don't like
    • Customer service 18
    • Repair issues handling 11
    • Lack of after-sales service 9
Advanced
search
loading...
More Less

I bought a LG G Stylo back in December 2015 from a local carrier. I thought I had made a good choice as far as features and price. It worked wonderfully for 6 months and then began having... issue.... The final straw was that it would not connect to any cell phone carries (mobile network). Obviously a cell phone that can not connect to a mobile network is sort of useless! I sent it into LG for repair. That entailed being tortured by their... Read more

Was this review helpful? 0 0

Hello Craig Knohl. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today? 3:43 PM Fenny: Hello, Craig! 3:43 PM Fenny: How may I assist you today? 3:44 PM Craig Knohl: I recently sent in my phone for repair and it was returned on grounds that their was water damage. 3:44 PM Craig Knohl: The water damage was from my sweat because I held the phone in my hand when I was jogging--I am an avid runner and do... Read more

Was this review helpful? 0 0

We have used several LG products over the years and some have been great and are still in use. However some were junk and when you need customer service it's like renting an hooker you are going to get screwed. Afew years back we purchased an LG referg over 2000.00 on sale with 5 year warranty. # times an motor went and we were told it was an defect and the problem was corrected with the 3 rd motor. It was untill an few months after the 5 year... Read more

Was this review helpful? 0 0

I purchased this thing 4 1/2 years ago and put a 5 yr warranty now its rusting around the area of the soap dispenser and when you close it rusty flakes fall in the tub. I called sears service and was told in no uncertain terms that rust was not covered. By the 5 year or mfg warranty so much for the 500.00 extra warranty last time they get me. How do i say any thing else other than hope it holds together for a while it not been to bad other... Read more

Was this review helpful? 0 0

The latest LG drivers and software don't work with newer Mac computers for USB connections. I have a B470 and it appears there is no way it will USB connect to my Mac. When talking with LG support they only say it's incompatible and there isn't anything I can do about it. They could care less. Personally, after 4 phone calls I think there all IDIOTS! I need to enter at least 100 words, so I c/p The latest LG drivers and software don't work with... Read more

Was this review helpful? 0 0

The customer service at LG USA has to be the worst I have ever dealt with and this includes having to deal with Comcast. I mistakenly purchased LG's new curved tv 65EG960 in December 2015. in the 8 months I have had this tv it has needed to be repaired 2 times and the second time it actually caught fire and and burned a hole through the nice curved screen. After having to replace two electrical components and one causing a actual fire that... Read more

Was this review helpful? 1 0

I called LGs customer support today. My soundplate keep switching from HDMI input to the DVD (open and close). You cannot watch anything either on line of through Direct TV because is just randomly switches input. They will not help me because I do not have a serial number on the device. The device was purchased by my company through an employee reward program for 25 years of service. What I have now is a useless pedestal that my TV sits on. If... Read more

Was this review helpful? 0 0

Bought a A/C unit and is only a few months old . It's making a sound like fan is hitting something PRSRRL. UOOO

Add comment

I had a repair service scheduled and the repair guy did not show up. I called costumer service after the repair guy didn't show and I was told that he had called in sick. They also told me that there was no one else that can take his spot and that I had to wait another 3 days for repair service. I had paid some one to stay at my house and the guy didn't show. Your company did not have a curtesy to call me and let me know the guy cancelled. I was... Read more

Was this review helpful? 0 0

Purchased LG double oven electric stove, freezer on bottom refrigerator and above stove microwave August 2012. Thankfully I purchased a HomeDepot extended warranty on all 3 appliances. Just had the door on microwave replace and a door switch on refrigerator replaced. I am terrified the stove is next. Warranty expires next month (8-2016). I am so disgusted with LG. We replaced our kitchen and up graded!! What a disappointment. My other... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Lg Electronics.
Filing a new complaint about
×