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Sub: Request for Assistance Ref: Defective LG TV - Refusal by dealer to Fix/Replace Dear Sir/Madame, I am writing this letter requesting your consideration of my below grievance and your kind assistance in the resolution of the same. My Name is Mohamed Elmadbouly,...
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1.1
#1065942
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About 8 years ago, we bought an LG washer and dryer. Recently, the washer's motor went out. It is under warranty for 10 years. We looked up on LG's website two authorized service companies. We called them and both had appointments that were 2 to 3 weeks out. We...
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I didn't like
  • That i was told i had to follow the warranty info in every way
  • Not honoring their warranty
  • Customer service and attitude
#1063169
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Dears, I bought my LG G5 at September 2016 and it was Ok then suddenly on the 13th of April it turned off and didn't work again, when I went to LG Egypt support center at 5th settlement once they checked the phone they informed my that the board and processor are dead...
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1.5
#1062223
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Lg Electronics - Still waiting 3 months and a dozen calls later.

Lg Electronics
#1066709
So far nothing has been done. I'm the only one working on this. Customer service won't lift a finger. They won't even call me back with information. I have to call them every time.
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Lg Electronics - Wireless tablet LG Scammers

Lg Electronics
#1063526
Do not honor warranties. Claim damage that never happened to avoid fixing things
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Lg Electronics - 1 month old electric range, the display quit working

Lg Electronics
#1055808
1.0
Called LG right away. It's been 3 months and all we've got is the classic run around. Horrible customer service. At this point I wouldn't buy another LG product ever.
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Lg Electronics - LG phones and customer service

Lg Electronics
#1055175
1.0
I own 2 LG V10's they both just quit. The 1st one was replaced by my carrier the second one I had to send to the LG repair facility. Now a month later and they can't give me an update on what is happening with my phone! They talk in circles and this phone should have been recalled!! DO NOT BUY ANYTHING LG!!!
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LG customer service is a JOKE!! They promised me my *** refrigerator would be fixed by the middle of next week. NEVER!! They take your money before they schedule an appointment and then any and all promises NEVER HAPPEN. 1000% DISSATISFIED CUSTOMER!!!! Then they each...
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1.3
#1060826
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In Summary we have bought LG Fridge and the first time it mal function in less than 5 years the formal support in Egypt came and took the mal function electronic Card and never showed up again for more than 3 months and left us with unfunctional fridge and last week...
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1.6
I didn't like
  • Dont have support or formal excalation process
#1060124
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LG Dishwasher LDF7551ST - Warranty Issue For starters, I have fixed this dishwasher at least 2 separate times myself. Recently, after 3 1/2 of ownership, the dishwasher would not even power on. With a multi meter, I was able to determine that the main control board was...
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2.4
I didn't like
  • Warranty is a joke
  • Customer service does not care and does not help
#1059461
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Lg Electronics - Incredibly poor customer services from LG
I recently bought a new house with a remodeled kitchen that included a brand-new LG refrigerator purchased new from Fry's Electronics. Because no one occupied the house between the time the fringe was installed and we moved in, no one because aware that the fridge was...
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Anonymous
Anonymous

True. They have no customer service.

#1055706
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Purchased side by side LSXS26326 on 2/28/15, pronounced dead on 5/28/17. Our ice maker quit in 11/16. Never have I seen such poor quality in a product. If it was not for the protection plans, I would have been out $1400. for *** appliances. I also own one of your...
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2.7
I liked
  • Design and function
I didn't like
  • Loud noises it made and not working
#1055075
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Ice maker quit working shortly after purchasing. Lg has repaired it twice. It has been out of order more than it has worked. Lg customer service is the worst. We have called about 5 times to have it repaired but a few times it was working and the repairman wouldn't...
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1.1
#1054378
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Lg Electronics - LG washer WT5070CW
Lg Electronics - LG washer WT5070CW
Lg Electronics - LG washer WT5070CW
Purchased LG washer and dryer at Home Depot in 2012 and was happy at first, after about a year or two I noticed a little rust stain at the bleach dispenser, no big deal I thought. Fast forward to 2017 it has turned in a great BIG DEAL , I looked to see if there were...
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1.7
#1052916
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