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TV is under Warranty based on date of delivery and installation form Best Buy - LG has verification from Best buy . 15 calls to Best Buy and 3 visits to the store to get it resolved - Finally LG gave authorization to an authorized service center who refused to make the...
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#1102833
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The LG service process is a disaster as there is no one in the chain of a service that can deliver properly to the customer. Brand new refrigerator bought yet refrigerator was not working properly. Six weeks still without use of my refrigerator. Four weeks to get an...
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1.6
I didn't like
  • Do not stand behind their products
#1102463
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Did you ever resolve the issue? We bought the washer 7/15 and as of now have had it serviced 4 times and it's doing the same thing again. The weight inside the washer actually broke because the machine is always unbalanced. I'm so angry. I also have 3 kids and do tons...
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#1101605
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Lg Electronics - Still waiting 3 months and a dozen calls later.

Lg Electronics
#1066709
So far nothing has been done. I'm the only one working on this. Customer service won't lift a finger. They won't even call me back with information. I have to call them every time.
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Lg Electronics - Wireless tablet LG Scammers

Lg Electronics
#1063526
Do not honor warranties. Claim damage that never happened to avoid fixing things
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Lg Electronics - 1 month old electric range, the display quit working

Lg Electronics
#1055808
1.0
Details
Called LG right away. It's been 3 months and all we've got is the classic run around. Horrible customer service. At this point I wouldn't buy another LG product ever.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Lg Electronics - LG phones and customer service

Lg Electronics
#1055175
1.0
Details
I own 2 LG V10's they both just quit. The 1st one was replaced by my carrier the second one I had to send to the LG repair facility. Now a month later and they can't give me an update on what is happening with my phone! They talk in circles and this phone should have been recalled!! DO NOT BUY ANYTHING LG!!!
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
Have called for service 5 times, technician was supposed to arrive on 8-17 between 1 and 5 PM. No show , never called. Rescheduled through Corporate office on 8-18 , same time. Recd call at 2:30 advising technician , did not report in, could not find technician. Called...
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1.1
Pasig City, Manila
I didn't like
  • Customer service andf follow up deporable
#1090174
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The LG Washer Dryer Combo has a design flaw where you can not access the lint inside the machine. Unit stops and does not dry your clothes. I've had service for the same problem 3 times since I've purchase the unit in 2014. The first time, 3 months after I purchased...
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1.0
I didn't like
  • Lack of after-sales service
  • Do not stand behind their products
#1089665
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They advertise quite, yes that's the only true statement, but when they don't run, it's not a problem about being quiet, only noise I hear is the wife thanking me for giving away out 15 year old General Electric that never had a service call, she wishes I had kept it...
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#1087311
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Bought a dishwasher, new model, no reviews, but that has really changed. Model Ldf554ST, is a piece of junk, many reviews, will back me up, it could possibly be a good dishwasher if you could get service on it, LG are the biggest liars when it comes to scheduled...
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Anonymous
Barry Hines

Experience is not quite the correct word NIGHTMARE is more like it,keep hoping it will end, finally went to Lowes, think they are going to get some attention, but in the meant...

bhines54_78
bhines54_78

Now it seems as if LG will not post my video until it is reviewed, let's see how they, edit, or not even show,they are so bad, think I'll get bumper stickers printed voicing m...

1.2
#1086592
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BAD service, Poor communication, Lack of support all for the heavy price they have for their products. I had my refrigerator which I purchased in 2015 with an extended warranty through HHGREGG (another *** experience) and exactly in a year I had issues with the Freezer...
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bhines54_78
bhines54_78

LG should be very ashamed to treat us American people the way they do, Very *** if you ask me, and from what I read seem like the percentage of unhappy Customers over shadow t...

1.0
I didn't like
  • Customer satisfaction not their priority
  • Speed to address my problem
  • No customer empathy at all
#1086016
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Garry Dewrell Bobbie Dewrell 3773 LeBlanc Drive Theodore, AL. 36582 251-591-7527 LG Refrigerator Stainless French Door LMXS30776 August 1, 2017 To Whom it may concern: We purchased this top of the line refrigerator from Home Depot 11/11/15 and it was delivered to our...
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Anonymous
Anonymous

Still not resolved...9-8-17

1.6
I didn't like
  • Very rude and unwilling to compromise
#1085006
Reply to reviews
On June 7 of this year my saga with LG started. They attempted the first repair on my not quite two year old refrigerator which has an extended warranty on top of being under manufacturers warranty. Till today there have been 6 repair attempts plus a few more...
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bhines54_78
bhines54_78

Well, atlesst you got some service, only thing zi get are lies, bunch of lip service, all lies, he'll I got parts mailed to me, got rusty stainless steel interior, LG is *** p...

1.9
I liked
  • N o t h i n g
I didn't like
  • Lack of customer service
  • Way this company conduct their bussines
  • Corporate offices do not answer phones
#1083853
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