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1.4 Based on 155 reviews
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  • Customers like
    • N o t h i n g 9
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    • Customer service 21
    • Repair issues handling 12
    • Lack of after-sales service 11
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Both stuck in a boot loop lost everything very well known issue but a replacement phone is too little to late. Thousands of pics, documents, and files GONE!!!! Why wait till this happens if its a known issue especially with the early release G4's. Lets track down a receipt and mail in to wait on a response. I have 2 LG TV's a Blu-ray player and I doesn't matter to anyone in customer service. Had it not been for reaching out to LG this KNOWN... Read more

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I contacted LG a number of times to advise that the microwave handle i had received with my new microwave was defective as it did not have the shiny original finish. I sent a number of emails to Customer Service and each time received a long answer which included different off the shelf responses like we will contact our R&D group and let them know... I was told a number of times by " Customer Service" or Uncustomer Service that the handle is... Read more

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Rusting under lid, appears to be worse by bleach dispenser but not just there, the entire metal part appears to be rusting. A google search shows this is a well-known issue and problem that LG is not addressing. Called customer service several times and told out of warranty or they can fix anther issue under recall but not this. Rust started when unit was only 2 years old now in under 5 years and the rust is very bad and appear to be spreading... Read more

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I am now on my third LG G4. Broke down with the LG Loop fault 4 months ago and I lost my photos and contacts. Now the new phone LG replaced it with (LG G4) did the same thing and I lost all my photos and contacts again. Sprint is replacing this time. They offered me a less expensive HTC because they said they can't guarantee the LG G4 won't break down again. LG should offer a discount on a different comparable model instead of replacing faulty... Read more

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I have what was LG's top-of-the-line cell phone last year (the LG G5). It came with Android 6.0, since updated to 6.0.1. One of the excellent features of Android 6 is that you can set it to read incoming text messages using the built-in text-to-speech ability. UNLESS you have an LG G5. On the LG G5 this feature simply does not work. I spent over an hour in "live chat" with an LG support person, with her explaining to me exactly how to put... Read more

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Having the same problem. At least they have offered you a refund. Nothing so far to me. Do not buy LG as they do not stand behind their products.

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The LG is able to give me only one possible repair outlet to take a look at my failed refrigerator. I bought it several months ago and it is under warranty. I am still waiting for a call from the LG approved technicians to schedule an appointment. Maybe 10 days from now? Two weeks? A month? The outlet is about 40 miles from my home and the receptionist did not sound too enthusiastic about setting an appointment. Due to LGs failure to have a... Read more

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Sears 1-855-256-2467 still waiting on a board for the LDE 4413ST /00. LG double over ovens and burners do not work at all. They have it registered under this no 1-740-632-3230. No use of this stove that cost a fortune.

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I have an LG double oven stove that cost about 1500.00 and it had two boards not working on model E4413ST/00. Two board were out in it and one has come in and sears is getting no satisfaction getting the other board. We have no stove and no ovens to feed the children. This is unacceptable and if not resolved I will file with the better business bureau.

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Lg Electronics - LG Builds JUNK
1 of 2

Refridge 5 years old failed to cool, unit is still covered under their 7 year Sealed System and 10 year Compressor guarantee. After 3 service calls by A&E their LG factory authorized service over the last 5 weeks and replacing the dryer, evapator and compressor, leak checking the sealed system, A&E tech contacted LG Tech Suppotr department, they requested a vacuum test which failed. A&E & LG's tech determined it has a non repairable cabnit... Read more

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