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My large fridge stopped working after one year!! | Lg Electronics review

I'm pissed off of the customer support of LG in United Arab Emirates; they just leave you waste your time file complaints and they don't dare to action it ... I'm also pissed off of LG HQ because you can't get access to them, everytime they forward me to UAE who are useless ... I'm then disappointed of LG, who I used to praise over Samsung, but it seems I was mistaken! I'm eager to explore if this complaint will be replied back to, or is it better to make it more public on the social media eg. facebook, twitter, etc Rgds, Ihab
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Review
#519292 Review #519292 is a subjective opinion of poster.
Loss
$700

One Year free Netflix with purchase of Smart TV | Lg Electronics review

Not very Smart, I have been trying to obtain this promised promotion for 2 months now. It has been a nightmare. LG directs us to ACB Promotions and then we have to reverse direction. The web site first told us the promotion (based on serial number of the 2014 Smart TV) has already been issued. ???? TO WHO ??? Then we were told that the serial number of our TV was not part of the promotion. This is just not good buisness on LG's part. This was the 3rd LG large appliance we purchased this year and the last. The product is only as good as the customer service.
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#519029 Review #519029 is a subjective opinion of poster.
Product
Lg Electronics Tv
Tags
  • LG Promotions

Lg plasma tv | Lg Electronics review from Aurora, Colorado

Plasma TV died after a year of use. Called tech support and they requested a copy of receipt by email with date of purchase. Submitted to their request and I was told that it wasn't enough and was denied warranty coverage. The receipts showed plain as day the date purchased and LG management still refused coverage. I asked to speak with a level 3 management and of course they were unavailable. Sick and tired of the run around from this company! Where else can I post complaints about LG????? I need to get the word out about *** products from this MFR.
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#518667 Review #518667 is a subjective opinion of poster.
Product
Lg Electronics Tv
Loss
$900

Does not cool off room and is too heavy to drain. | Lg Electronics review from Runnemede, New Jersey

Purchased an LG portable Air Conditioner because my central air was not up to par. Big mistake! I am a single 57 year old women and it not very portable and is a pain to empty when the appliance states its full. I was advised by Home Depot to purchase a plastic hose to drain out the water, which I did but I still have to tilt the air conditioner and it does not drain into the bucket. It is about a 100 pounds and is easier to just put on a big towel. Will never purchase LG again.
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#517100 Review #517100 is a subjective opinion of poster.
Product
Lg Electronics Air Conditioner
Loss
$400

Lg Electronics - Lg Dishwasher Review

Called the 1 800 number because my front load washer was leaking. I was asked for the model number and asked to touch the hoses. I located the model nunber which was located in tiny numbers on the inside of the door. I told her the hoses were dry. The service representive was rude and said she could not help me if I didn' t comply with her instructions. She accused me of not touching the hoses connected to the wall, then she asked me to touch the hoses attached to the washer. I told her I could not move the washer to get behind it. She said she could not help me if I did not comply. It was a frustrating experience. Will never buy any thing made by LG again.
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#516497 Review #516497 is a subjective opinion of poster.

Lg Electronics Tv Review

HI Team please do forward this complaint to the relevant entity on my LG LED Smart TV. TVs 55LM6700 z1z1ngq4q519 delivered and installed on 07/30/2013. I had supported LG all my lifetime on its TV products, refrigerators and mobile phones etc... even today, my resident consists of 3 LG TV sets.However, since last sunday, 20July 2014, i have began to doubt its quality, see attached my latest purchase LED smart TV led has cracked internally suddenly while i am watching a movie!!! if I could know why that happened, I wouldnt have to request for LG service which service was rendered today afternoon. The serviceman did his job but also commented to me that the crack could have been caused by my room door!! I was then advised the led panel will cost approximately SGD2000++! Is LG encouraging consumers to dump their products and pay more for another to provide more sales to LG??? How can i accept this kind of presumption??? my TV console was created and the distance between the door and my TV was specially custom made, the TV is only purchased last year and it cost few thousand dollars! If anyone in LG can assure to me that the LED cracked is not caused by any technical fault, nor it is of LG's product quality issue? Do seriously look into my complaint, does it imply to me that LG provide good service only before the acceptance of goods but the after sales for accessories is extremely expensive even when the cause of the LED crack was not my fault!!! LG singapore will only assume and do not provide me with a favourable solution which I will require a higher personel to attend to my complaint. If no solution can be proposed for my complaint, I will not hesitate to discourage people I know to avoid LG products due to its unfavourable quality and aftersales service as to Samsung's. products.. Warranty Info MANUFACTURER'S WARRANTY SUMMARY Period of COVERAGE Labor : 36 Months Parts : 36 Months On Site Labor charge : $200.00 (With GST: $214.00) Warranty Policy : ACCESSORIES only 1 year warranty
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#516134 Review #516134 is a subjective opinion of poster.
Product
Lg Electronics Tv

Review about Lg Tv from Maryville, Missouri | Lg Electronics review

LG has got to be the worst company to deal with ever. After buying a television that lasted only a few months, they allowed me to wait over a month to deal with two unsuccessful service calls before they decided I should return the unit. Once they receive it, then and only then will they send a check for the original price. So basically it's going to be at least two months before I have a set. Who is paying for the extended service contract? Not them. Who is valuing my time in having to be home for service calls, packing and waiting to ship the unit? Not LG. I will never buy another product from this company and will make sure their conduct is well known.
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#515953 Review #515953 is a subjective opinion of poster.
Product
Lg Electronics Tv

Purchased brand new LG 14,000 BTU portable AC unit | Lg Electronics review

Purchased brand new LG 14,000 BTU portable AC unit unpacked and installed the same. Found that the remote control does not work. Called LG, they told me it would take 7 to 10 days before I would get a new remote. After 2 weeks of waiting for the remote, I get a call from customer service and was told that they didn’t have the correct serial number and they could not send a remote for free… I provided the correct serial number and again, I was told it would take 7 to 10 days. I asked to speak with a supervisor, and was told that they did not have supervisors available over the weekend, but one would call me back the following Monday. A week goes by and I decided to call and get an update on the remote and the call I was supposed to get. I was told that the order was never processed because I asked to speak with the manager and that they could not take requests to have managers call back. I asked for the order for the remote to be processed and again was told it would take 7 to 10 days before I would receive it. Once, the agent indicated that the order had been processed, I asked to have an email sent to me, she never did… I asked to speak with a manager she put me on hold and had to wait over 1 hour to then speak with a sarcastic individual who claimed to be a manager and basically told me that they were not obligated to send parts to me without billing me… I then asked to speak to his manager and was told that he didn’t have a manager he reports to the CEO of his area… I still have no idea if I will see a replacement remote. My interaction with LG so far has been the worst of any company I have ever purchased anything from!
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#515671 Review #515671 is a subjective opinion of poster.
Product
Lg Electronics Air Conditioner
Loss
$500

LG Blue ray Writers are TRASH!!! | Lg Electronics review from Knoxville, Tennessee

I bought an LG WH14NS40 brand new and 13 months later it just quits working, 1 month beyond warranty and when I called LG to have it repaired I was literally told "We don't fix those units we just replace them when they are under warranty" NICE LG so you know its trash and it happens to just break a month out of warranty these things aren't not cheap...YOU SUCK I've used it twice Thanks a million. Now I am out 150.00 not including tax or shipping costs and I have no Blu ray ability on my computer
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#515621 Review #515621 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Loss
$150
Tags
  • LGWH14NS40
  • Blue ray player writer

My lg nexus 5 not recieving cellphone network signals after returing from LG repair service | Lg Electronics review from San Jose, California

My name is chetan and I am a student. very recently, I just gave LG $153 from my internship money(which I do to pay my education loan), to make my phone completely useless. My nexus 5 screen got cracked. I send it to lg on 8th of July for repair. They charged me with $153.I received it back on 26th July. The problem didn't end here. When I opened the box and put my sim card back. it is not receiving any signal.i tried with almost 3,4 different sims from my friends and still no luck. I called lg the same day saying this is what u have send to me after taking 20 days and $153, they said, We are sure we test everything before we ship it back to the customers. I said. Please help me. I cannot live for another 15 days without phone,and that too when there is a mistake from LG side and with no guarantee/accountability that it will going to be completely fix with no new problems when i will received it back. Even though My phone is still under warranty(still more then 4 months left). They said we are sorry, But we can not send you the replacement nor they are ready to take responsibility/accountability for there mistakes,neither for this one nor for any in future. No one is held accountable in LG for there mistakes, only customers have to suffer and make compromise. Great going LG. I JUST GAVE U $153 .Thats how you make your company bring profit from students like me. Note: I was a great Fan of LG phones before this incident took place.Which made me move over to used apple phones for there great customer service.
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Review
#515278 Review #515278 is a subjective opinion of poster.
Service
Lg Electronics Replacement
Loss
$553
Tags
  • WORS T EXPERIENCE
  • LG customer service usa