Not resolved
Style and Design

I purchased a 65" TV it worked less than 2 weeks and called LG to repair the problem which I had no idea the screen was cracked. I was told by repairman this is common during shipping or it was already cracked during manufacturing.

It was very small.. I still can't see it but now I have a tv that I paid $1300.00 for and no one wants to fix it that I did not do the damage to it like they are stating. I even offered to pay for 1/2 the cost. I will never buy LG again and hope that you will consider the same because the customer service is horrible..They even said the last time I called that it was repaired..really I think not..they do not know what they are doing.

I even called the corporate office and I kept getting the run around with no call backs and excuses that "oh he is in a metting or now he is on vacation",one excuse after the other. I am so disappointed with LG on how they treat their customers..Never again LG life not so good in this hosehold!!

Product or Service Mentioned: Lg Electronics Tv.

Reason of review: Damaged or defective.

Monetary Loss: $1300.

Preferred solution: Deliver product or service ordered.

I didn't like: Service offered.

Company wrote 0 private or public responses to the review from May 04, 2015.
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