Don't buy LG Proudcts | Lg Electronics in Cairo, Al Qahirah

I am from Egypt and i have purchased a TV 47 lm6610 dated 27 December 2012 and since thatdate i told the distributer man when he bring it to home there is a problem in the my TV for thein screen and he told me to call LG customer service and they send me a representative and hetold me the TV have Manufacturing defect we will change the TV to me and since that datenothing happened and called them everyday and they answer always the technical will call youand nothing new till today 31-1-2012 finally team leader called me and inform me the tech guyreport on my TV and there is no problem in my TV how and that the same guy that told mebefore that my TV have manufacturing defect !!!!!!!! and now I stuck with TV have Manufacturingdefect and I don't know what can I do
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#380579 Review #380579 is a subjective opinion of poster.
Product
Lg Electronics Tv

LG Egypt Worst customer service ever | Lg Electronics in Cairo, Al Qahirah

Dear Sir I am from Egypt and i have purchased a TV 47 lm6610 dated 27 December 2012 and since that date i told the distributer man when he bring it to home there is a problem in the my TV for the in screen and he told me to call LG customer service and they send me a representative and he told me the TV have Manufacturing defect we will change the TV to me and since that date nothing happened and called them everyday and they answer always the technical will call you and nothing new and now I stuck with TV have Manufacturing defect and I don't know what can I do
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#380286 Review #380286 is a subjective opinion of poster.
Product
Lg Electronics Tv
Tags
  • Dear Sir

LCD Spare Part (main panel) | Lg Electronics in Cairo, Al Qahirah

I purchased LCD 32 series at the end of 2009, 3 years now had passed and i found a yellow line at the bottom of the screen, when i contacted the lg repair centre in Egypt, they told me after inspection that i need to change the panel board which will cost me 1600 EGP, keeping in mind that its not a user problem they told me that this is Ur bad luck because such problem happens only in 2% from the production line, the main problem that if i purchased a new one now lg 32 inch it will cost me the same amount 1600 EGP. please if lg is a reputable company they should change for me the spare part for free keeping in mind that it not a user problem. thanks and Ur quick reply will be highly appreciated for my contacts my Egypt cellular is 00201223471260
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#373094 Review #373094 is a subjective opinion of poster.
Product
Lg Electronics Tv
Loss
$300

Please help no body cares to fix my totally new defected led tv | Lg Electronics in Cairo, Al Qahirah

Dear sir  From Lg client: mohab ahmed abu bakr           Country: egypt-alexandria           Mobile : 01002533230 sorry to inform u that but i never saw a bad service like What iam dealing with in lg service  i have bougt a new device which was defected after the third trial and eventhough the board took a month to reach the maint. Centre although the call centre manger told me that it will be delivered max. In 10 days and if not the device will be replaced , finally the maint eng refused to come to fix the problem and told me i have to drive  the tv for them and when i talked to the call centre manger he told me howcome. They have to come to u at home. Any way i made a complaint to the call centre which is everyday they tell me we will call u back and nobody calling me from a month. I made another complaint to consumer protection service hoping for any possible action. Finally my new led tv has been defected since a month without no action. Note:  It is not an individual complaint there are too many complaints on egypt call center and service u can visit lg electronics middle east u will find alot of complaints. Any way sorry for annoying and please direct me what to do. Waiting for reply.
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#339535 Review #339535 is a subjective opinion of poster.
Product
Lg Electronics Tv
Loss
$800

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