State: Alabama Product: Lg Electronics Tv Repair Clear all filters (1 of 6 reviews match)
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Lg Electronics in Huntsville, Alabama - 65" LG Oled TV

1.0
Details
in November 2016, I bought a 65' Oled LG television. Within 2 months, January 2017, I had issued with the brightness and picture and called LG customer service. I was told that the issues I described would more than likely not be covered. On 12/2/17( 3 weeks after warranty expired), the $5000 tv went bright then dark and currently 1/2 is super bright and flickering making it unusable. Called LG and after much frustration, was transferred to manager for a 1 time courtesy repair. Uploaded my receipt and was promised a return call. After 3 days, I had to call LG again and a different manager told me they would not offer the 1 time courtesy repair as promised as i bought my TV from Best Buy at a discount - like that matters!! I own several LG products and have filed a BB complaint. If LG refuses to cover their defected product, I will NEVER buy again and report and repost everywhere I possibly can. HORRIBLE CUSTOMER SERVICE
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Review
#1142421 Review #1142421 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Reason of review
Damaged or defective
Loss
$3500
Preferred solution
Deliver product or service ordered
Tags
  • Functions Broken

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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