State: California Clear all filters (56 of 1010 reviews match)
filters
State:
City:
Show
Product:
Show
LG CUSTOMER SERVICE is an absolute JOKE!!!! Our high-end LG refrigerator (Model #LFXC24726S/02) has not been working now for over two weeks. The Geek Squad from Best Buy came out and diagnosed it as having a bad compressor. This is a factory warranty issue. We called...
Read more
Company wrote 0 private or public responses to the review from Sep 05.
LG Electronics
LG Electronics

What you have described is far from what we expect concerning our customer service. I can definitely understand how frustrating it would be to not know the expected time frame...

1.0
I didn't like
  • Poor customer service
#1347250
Reply to reviews
My lg top loading machine now has a good amount of rust at the bleac dispenser container. Im still under warranty, but its cosmetic according to them and it doesnt affect the performence. SO UPSETTING. LG this is how you start to lose loyal customers, this is how you...
Read more
Company wrote 0 public responses to the review from Jul 23.
2.9
#1311226
Reply to reviews
Lg Electronics - Dr. Frank Marrone
Unfortunately, I have an LG washer and dryer that was purchased a few years ago. I was cleaning the front control panel with a dry (I repeat, a DRY) paper towel and the lettering started to rub off on the paper towel. I called them and they said other customers have...
Read more
Company wrote 0 public responses to the review from Feb 16.
#1191014
Reply to reviews
A defective refrigerator that has problem with condensation and moisture that LG tried to fix 6 times in 4 weeks. After the 6 failures they still insisted coming back for the 7th time and refused to give a replacement. Customer Service lied about qualifying for a...
Read more
Company wrote 0 public responses to the review from Sep 29, 2016.
1.0
I didn't like
  • Customer service and repair
#927788
Reply to reviews
Brand new LG fridge installed and motor is so loud, no one can sleep, even though the bedrooms are nowhere near the kitchen. Called LG and got rude, confusing and inadequate response even though the fridge was installed just the day before. 3 weeks later and still no...
Read more
Company wrote 0 public responses to the review from Sep 22, 2016.
1.0
I liked
  • N o t h i n g
I didn't like
  • Repair issues handling
  • Customer service
  • Quality of refrigerators
#923662
Reply to reviews
Less than 30 days after I purchased my LG Tribute 5 I was having trouble. 1) calls weren't clear I couldn't call or take call when I worked 2) when texting it the pointer would not go where I wanted it to, I had to send my texted in two texts since the curser would...
Read more
Company wrote 0 private or public responses to the review from Sep 17, 2016.
I liked
  • I am just getting started to return my phone
#920261
Reply to reviews
The customer service at LG USA has to be the worst I have ever dealt with and this includes having to deal with Comcast. I mistakenly purchased LG's new curved tv 65EG960 in December 2015. in the 8 months I have had this tv it has needed to be repaired 2 times and the...
Read more
Company wrote 0 public responses to the review from Jul 31, 2016.
#892202
Reply to reviews
Show

Lg Electronics Cell Phone Review

LG is the most absurd, unpleasent, distopyian product I have ever used. I have only had one of their *** phones for five months. I am going to buy a new phone tomorow. The privacy intrusions, the absurd software (and hardware) glitches are just too much. For example, it had taken me fifteen minutes to write this brief note. *** THE WHORES.
Company wrote 0 public responses to the review from Jul 01, 2016.
#875604
Reply to reviews
YES! I had a charging port of my LG phone, start to go bad early on, took it back to tmobile, bought another charger. Months later, it was loose it would not charge at all. Tmobile suggested contacting LG, since still under warranty. I jumped through al of their loops...
Read more
Company wrote 0 public responses to the review from May 13, 2016.
2.3
I liked
  • Technical working of the phone
I didn't like
  • Poor warranty service
  • Poor customer service
#847575
Reply to reviews

Contact Lg Electronics

Mailing Address:
LG Electronics
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
More
My $2400 LG fridge compressor died at 11 months. Rep said she scheduled an appt with an authorized dealer the next day and to call and confirm. I sat on the phone and called every hour, only to get vm. Next day goes by and no one showed up. I called and was told they...
Read more
Company wrote 0 public responses to the review from Mar 31, 2016.
rollo2016
rollo2016

You can claim the food loss on your homeowner's insurance in most cases. Just a thought, tho by doing so you not only may increase your premium next year or you will have one ...

#820719
Reply to reviews