State: California Product: Lg Electronics Washing Machine Clear all filters (4 of 83 reviews match)
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My lg top loading machine now has a good amount of rust at the bleac dispenser container. Im still under warranty, but its cosmetic according to them and it doesnt affect the performence. SO UPSETTING. LG this is how you start to lose loyal customers, this is how you...
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#1311226 Review #1311226 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Warranty issue

Lg Electronics in Sacramento, California - Shoddy Quality Washing Machine and NO Customer Service!

EXTREMELY disappointed in the quality of the LG washing machines. I purchased two sets of LG washers and dryers in 2012, one set for me and one set for my daughter. Approx. 6 months ago, my daughter heard what sounded like an explosion and discovered that for no apparent reason, the glass on her washer completely shattered. Nothing dropped on it; it just happened. We check online and found that this is a very common problem with LG washers. There are tons of complaints, yet LG refused to take care of the problem without a lot of cost. This should never happen, and especially to a washer less than 3 years old. My washer has rust around the bleach dispenser, which I have NEVER had problems with ever in my life, not even on cheap washers. The rust is spreading and ruining my clothes. This is clearly a defect in manufacturing since the washer came with a slight chip in that area. LG's solution...replace the whole top of the washer....at MY expense. I will NEVER buy another LG appliance. They are poorly made and your company has the worst customer service and product guarantee of any company I have ever seen. I intend to tell everyone I know, and on every website that I can, about these issues in hopes that no one else will throw their money away as I have done.
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#604683 Review #604683 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • Customer service
  • Washer
Reason of review
Bad quality
Loss
$2000
Preferred solution
Both washing machines/ defects repaired at no cost.
Tags
  • Lg Washing Machine
  • Lg Washing Machine Defects
  • Lg Poor Quality

Lg Electronics in Grass Valley, California - LG Washing machine is a $1,000 POS

We purchase a LG TROMM WM2487h washing machine from Sears on Consumer Reports recommendation. It has turned out to be a piece junk. It always smells like rotten garbage and now the main bearings have failed on it. This repair is not easy and it will cost $600. Looking online, I see that they all of their front load washers they manufacture have the same problem. There is talk of a class action suit against LG for these issues. LG says it is not their problem. If you want to have a Good Life, do not buy anything from LG. They do not stand behind their products.
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#238175 Review #238175 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine

Lg Electronics in Huntington Beach, California - LG frontloading washing machine

We bought this latest, but by far the not greatest, washing machine. The maintenance is time consuming, adding soap, softener and bleach difficult. Service from the company might as well be discontinued. We are awaiting the arrival of a part for over a week. Can't do any laundry, insufficient amount of water, light does not shut off. Service tech poorly trained. Washing cycles are longer than an hour. No left hand door opening available. This is the worst appliance my wife and I have ever purchased in the last 50 years. Most likely will donate this wunder washer and purchase a top loader washing mashine. I will possibly picket the stor that sold us the LG with my sign: Before you buy LG talk to me.
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#213168 Review #213168 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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