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1.0
Details
I purchased an LG Gram computer and it has required service twice within 5 months. The second time the computer needed service the parts are back ordered for over 2 months. I requested a refund and was told I would receive a phone call within 3 to 5 days. After not...
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Review
#1695257 Review #1695257 is a subjective opinion of poster.
Cons
  • Defective product no support from lg
  • Doesnt honor warranty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2000
Preferred solution
Full refund

Lg Electronics review: Rust on front panel under the soap dispenser of my front loader LG

Lg Electronics review - Rust on front panel under the soap dispenser of my front loader LG
There is rust on the front panel under the soap dispenser of my LG WM3170CW front loader washing machine. I am conscientious about removing the soap dispenser to make sure it dries when not using the machine. And still the rust returns. Is there a warranty for this?
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Review
#1668112 Review #1668112 is a subjective opinion of poster.
Product
Lg Electronics Wm3170cw Washing Machine
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Lg Electronics review in Detroit, Michigan: Please buy something else

1.8
Details
Man did it ever screw up I bought a entire kitchen full of Lg products the cook top has been trouble from day one they will not send anyone to look at it without a serial number and they have positioned it on the edge were the granite is and since I'm not a certified tech if I get it I or you will void the warranty I have 2 things wrong and 5 months of warranty left but if it is not deemed to be a factory issue I will have to pay for the service charge never in my life have I ever heard of such a thing, I beg you don't ever buy anything LG
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Review
#1670829 Review #1670829 is a subjective opinion of poster.
Product
Lg Electronics Cooktop
Reason of review
All of the customer service, warranty etc.
Loss
$989
Preferred solution
Fix the damn thing

Lg Electronics review: Grey boxes or squares on LG 55LA9700 TV screen.

1.0
Details
I have the same problem on the 55LA9700 model. More grey boxes show up all the time, I have five now. Also audio level control is horrific, volume goes up and down by huge amounts with every new program or commercial. The automatic audio level control is a joke, all it does is muffle the audio. The Magic Remote is also a piece of junk, the wheel selector wore out in less than six months. This TV has seen very little use, no kids, just two senior citizens who watch a couple of hours of TV in the evening. I urinated away $3000. on this piece of junk. I will never ever buy another piece of LG Junk. "I tell everyone I talk to!"
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Review
#1668078 Review #1668078 is a subjective opinion of poster.
Product
Lg Electronics La9700 Tv
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution

Lg Electronics review: DO NOT PURCHASE FROM LG

Update by user Nov 16

Does anyone ever call and deal with these issues. You just keep writing your complaints NO ONE EVER CONTACTS YOU OR DOES ANYTHING ABOUT IT.

ISSUES HAVE BEEN GOING ON FOR MONTHS NO ONE CONTACTS YOU OR DOES ANYTHING TO HELP YOU!! I KERP WRITING AND LEAVING MY PHONE NUMBER NO ONE RESPONDS!!!

Original review posted by user Nov 16

After writing a review that was extensive about my numerous horrible experiences with LG and asking for someone from LG to contact me I get an email back from them. They allege that before they can contact me they need to know the name of my facebook profile and to know the name of any organizations that I have contacted. ARE YOU KIDDING ME!!!!!!!!!
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Review
#1709694 Review #1709694 is a subjective opinion of poster.
Cons
  • Customer service
  • Repair issues handling
  • You can never speak to the same person
Reason of review
Horrendous customer service no one you can talk to about your experiences or complaints
Loss
$2000
Tags
  • Never Buy Lg Again

Lg Electronics review in Berwyn, Illinois: VERY DISAPPOINTED AND FRUSTRATED CUSTOMER OF BEST BUY

1.0
Details
we had a tube that went out on our 4 month old OLED tv. called they had to go through service center, so they sent out Bens TV repair the tech came out cracked our screen, would not talk to me about the issue, said he need to step outside to talk to the office. Came back in and packed up his stuff and left. I called the next day and the rude Lady at Bens tv repair told me to Garbage the TV. I did not do the damage I have video of the tube going and no cracks in the screen. Now I cant get it repaired and I have the best buy credit card to pay. I am so pissed and frustrated no one at LG will deal with me.
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Review
#1664620 Review #1664620 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Let the company propose a solution
1.0
Details
I purchased my new refrigerator from Sears four years ago. First of all I purchased Kenmore, not knowing it was LG!!! The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the...
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Review
#1650379 Review #1650379 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Pros
  • Beautiful designs
Cons
  • Do not work
  • Product is a lemon and extremely poor customer service
  • Lack of customer service
Reason of review
Damaged or defective
Loss
$2300
Preferred solution
Replace the refrigerator
1.0
Details
OMG!!!! I CAN'T BELIEVE THIS COMPANY. THIS IS THE UPMOST WORST CUSTOMER SERVICE. I CALLED TO HAVE MY REFRIGERATOR REPAIRED, THEY HAVE NO SERVICE IN MY CITY SO THEY SAID I HAVE TO GO THROUGH THEIR AUTHORIZED REPAIR SERVICE. THEY GAVE ME THE WRONG NUMBER, I CALLED BACK...
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1 comment
sadanddisappointed
#1739333

Yes!! I Have tried reaching out to LG on multiple occasions.

Between our LG electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most expensive option Best Buy offered. Luckily warranty covered it but it was a giant pain.

I had never had a dryer do that let alone one that was practically new. Washer broke out of warranty more times than I can count, LG refused to help. After spending more in repairs than the dryer was worth, I gave up and bought the cheapest Amana I could find and it’s been an amazing washer for years. Now after my ice machine breaking, and now the refrigerator no longer cooling I paid $95 just for the repair guy to tell me the compressor is broken and it will cost $1,100 to fix??????

I tried to ask for an out of warranty exception from LG given my loyalty but they refused! You think after spending over $10,000 in electronics and appliances they would appreciate me as a customer more. They offered to send a tech out to repair at 100% my cost or give me a 20% discount on another fridge!!!!

Never again LG!!! I’m embarrassed by how much money I have spent with you and how many customers I’ve sent to you!

Review
#1609436 Review #1609436 is a subjective opinion of poster.

Lg Electronics review in Monroe, Michigan: Do not buy from this company

1.9
Details
We bought all new top of the line appliances. After two years our dishwasher quit. The keyboard was defected after a period of time water gets in and shorts it out. When I called customer service the call is sent to India to someone I had trouble communicating with. They pay for the part but, not the service call. The refrigerator shelves had white shelf decal that is now peeling off. Will never buy LG again.
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Review
#1721460 Review #1721460 is a subjective opinion of poster.

Lg Electronics review: Car screen says not compatable

When I plug in my NEW LG Stylo5 by UBS screen says not compatable. Also when pluged in my phone wants to know if it for charging, file transfer, photo transfer and so on. Had a LG Power X before and was ok. Bob Klingenberg bob@californiamail.com
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Review
#1696679 Review #1696679 is a subjective opinion of poster.
Reason of review
Trying to run Android on my 2017 Elantra
Preferred solution
Is phone compatable