We had LGrepair service in for our front loader washer. It leaked water out of top near drawer for soap.
Repair man said it would be $299.61pYBle over 3 payments. When he opened machine he found a piece of paper towel used to wipe out mold in drawer. He told us to email LG and explain the problem and company would vacate contract, he would also write up repair that way. We sent email and still got billed.
I Inadvertently paid second payment. I just received my new credit card bill and noticed the charge. Called company two different times and spoke to at least eight different people and was finally told they didn't receive email and we have to pay. Would not let us out of contract.
Contract was for 3 months return for same repair. Hepl
Product or Service Mentioned: Lg Electronics Washing Machine Repair.
Reason of review: Other issue.
Preferred solution: Full refund.