Lyons,Colorado
Not resolved
0 comments

Purchased an LG washer 2 weeks ago. Have tried unsuccessfully to register on line for my warranty.

Will not accept that I am in the U.S.

Keeps coming up with phone numbers for Iraq, Jordon, Syria and Lebanon. So will not accept the Model #. Finally found a number for questions and complaints and could NOT understand the rep. Did NOT speak English very well.

So I requested a supervisor and waited 17 minute to speak with him. His ears are still burning!!

I suggested that they hire reps that speak English WELL for those customers in U.S. Have no complaints about washer but will never buy another LG product because CUSTOMER SERVICE SUCKS!!!!!!!!!!!!!!!!!!!!

Product or Service Mentioned: Lg Electronics Warranty.

Reason of review: Poor customer service.

Preferred solution: Customer servicce reps in the U.S. who speak plain English. Not some distorted version!!!!!!!!!!!!!!!!!!!!.

I didn't like: Lack of after-sales service, Customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like