Contact LG Electronics Customer Service
LG Electronics Phone Numbers and Emails
Toll-Free Number:
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(800) 243-0000
Customer Service:
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(800) 423-4142Air Conditioning Technologies
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(855) 549-0540LG Premium Care
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(800) 793-8896Mobile
LG Electronics Emails:
LG Electronics Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LG Electronics Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LG Electronics is 8002430000. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 88% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as LG Electronics may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LG Electronics Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LG Electronics is 8002430000. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 88% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as LG Electronics may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call LG Electronics mainly because of product/ service, request for information and account.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact LG Electronics is comm.display@lge.com. 31% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
LG Electronics Website:
LG Electronics Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1000 Sylvan Avenue,
Englewood Cliffs, NJ 07632
United States
Hours:
Monday - Sunday: 8:00am - 9:00pm (EST)
Fax:
How Good is LG Electronics's Customer Service?
Summary of LG Electronics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LG Electronics?
Product/ Service Question:
- “My microwave does not work”
- “TV is not accepting any Internet”
- “Craft ice not working”
Request for Information Question:
- “Help with l/tv”
- “Help with tv”
- “I need help with my LG TV”
Account Question:
- “Hacking account and device”
- “Can't find the qr code on refrigerator”
- “Compressor issues need to verify warranty”
Staff Question:
- “Open customer service claim”
- “For my fridge service”
- “Credit for service call”
Website/ Application Question:
- “En mi televicion no no se puede instalar netflix”
- “LG TV app not connecting with WIFI”
- “Lg agreement not downloading”
Shipping and Delivery Question:
- “Washer will not start. Delivered Thursday”
- “Delivery problem. Want to cancel order.”
- “Delivery”
Return/ Replace Question:
- “Trying to return my wrong order”
- “In correct installation, etc....”
- “Defunct compressor that had only been installed one week before. Still not resolved and now I’m really pissed as you would say! Get someone over here to replace it with a functioning compressor ASAP! Thanks!”
Payments and Charges Question:
- “Getting papers to get rebate for my Appliances”
- “For getting my 100 dollar rebate.”
- “Washer Dryer Rebate?”
Activation/ Cancellation Question:
- “Issue with voice activated remote”
- “Cancel an order”
- “To cancel Life Alert”
Cards Question:
- “Because I need to reset the the the four digit pin number but I can't because it wants me to enter the old pin number”
- “Reward card”
- “When ever I put my SIM card in LG they said invalid”
Refund Question:
- “Refund check!”
- “Refund or replace damaged range”
Other Question:
- “Frig door seal”
- “Refrigerator door seal”
- “Can't program tv”
Compare LG Electronics Customer Service To
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