Contact LG Electronics Customer Service
How to Reach a Person at LG Electronics
Verified Contact Information
Toll-Free Number:
-
1-800-243-0000
Customer Service:
-
1-800-423-4142Air Conditioning Technologies
-
1-855-549-0540LG Premium Care
-
1-800-793-8896Mobile
Customer Service:
cac.info@lge.com
Air Conditioning Technologies
orders@lgsupport.com
Problem on the Store
cac.svc@lge.com
PTAC
Legal:
Media:
Sales/ Reservations:
LG Electronics Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular LG Electronics Phone Number
1 (800) 243-0000
Average Hold Time
00:02:24
Average Calls duration
6 minutes
Most Popular LG Electronics Email Address
comm.display@lge.com
LG Electronics Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
LG Electronics Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular LG Electronics Phone Number | 1 (800) 243-0000 |
| Average Hold Time | 00:02:24 |
| Average Calls duration | 6 minutes |
| Most Popular LG Electronics Email Address | comm.display@lge.com |
| LG Electronics Live Agent Availability | 19% of callers successfully reach a real person |
| Issue Resolution Rate | Low (12% reported full resolution) |
| LG Electronics Customer Service Rating | 4.4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Product/ service, request for information and account |
| Customer Effort Score | Medium Effort |
| Prepare before the call to LG Electronics | First and last name, phone number or address or zip code |
Contact Information
LG Electronics Website:
LG Electronics Help Center:
Corporate Office Address:
LG Electronics
P.O. Box 150-721
LG Twin Towers 20 Yoido-dong, Youngdungpo-gu
Seoul,
Seoul
Republic Of Korea
Other Info (opening hours):
Other Location:
1000 Sylvan Avenue,
Englewood Cliffs, NJ 07632
United States
Hours:
Monday - Sunday: 8:00am - 9:00pm (EST)
Fax:
+82-2-3777-5331
Summary of LG Electronics Customer Service Calls
3.7K
TOTAL
CALLS
CALLS
06:06
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LG Electronics?
Product/ Service Question:
- “Our LG tv is not working right”
- “My TV doesn't connect to the internet.”
- “Broken washer”
Request for Information Question:
- “Speak to customer service”
- “Lh TV has background voices speaking very rapidly”
- “Find out about the extent of the warranty on the washing machine”
Account Question:
- “Cannot sign onto YouTube TV or anything”
- “Hacking account and device”
- “Can't find the qr code on refrigerator”
Staff Question:
- “Service of split air conditioner”
- “Open customer service claim”
- “For my fridge service”
Website/ Application Question:
- “En mi televicion no no se puede instalar netflix”
- “LG TV app not connecting with WIFI”
- “Lg agreement not downloading”
Return/ Replace Question:
- “TV replacement”
- “Replacement parts”
- “Order replacement”
Shipping and Delivery Question:
- “Never received delivery”
- “Get the voice off when I turn it up or down”
- “Washer will not start. Delivered Thursday”
Payments and Charges Question:
- “I no longer have sticker in refrigerator with info like serial # etc my condenser went out and I don’t have my receipt and the store is no longer in business. How can I get this issue fixed. My condenser went out and refrigerator is under 4 yrs old”
- “Getting papers to get rebate for my Appliances”
- “For getting my 100 dollar rebate.”
Activation/ Cancellation Question:
- “Cancel servive appt”
- “Issue with voice activated remote”
- “Cancel an order”
Cards Question:
- “Because I need to reset the the the four digit pin number but I can't because it wants me to enter the old pin number”
- “Reward card”
- “When ever I put my SIM card in LG they said invalid”
Employment Question:
- “Doing compressor job for LG”
Refund Question:
- “Refund check!”
- “Refund or replace damaged range”
Other Question:
- “Ice maker controls”
- “Setup”
- “Order parts”
Compare LG Electronics Customer Service To
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LG Electronics