LG Electronics Phone Numbers and Emails

Toll-Free Number:

  • (800) 243-0000
Send Message

Customer Service:

  • (800) 423-4142
    Air Conditioning Technologies
  • (855) 549-0540
    LG Premium Care
  • (800) 793-8896
    Mobile
  • (844) 810-0070
    Problem on the Store
  • (800) 243-4000
    ThinQ-related Questions
  • (850) 999-4934

Business Customer Service:

  • (888) 865-3026
    Commercial

Business Sales:

  • (800) 897-8726
    IT Products
  • (800) 897-8788
    Vertical Markets/SMB

Media:

  • (201) 816-2187
    Home Appliances
  • +8 223 777 1114
  • +8 223 777 1444

LG Electronics Emails:

Customer Service
Air Conditioning Technologies, Problem on the Store, PTAC, ThinQ-related Questions
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
comm.display@lge.com
Commercial Display
info@lgsolutions.com
lgpr@lge.com
sales@lge.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact LG Electronics Customer Service?

Most Popular Number:

(800) 243-0000
Total calls: 2 341 Issues resolved: 103 Last call: Mar 18, 2024

What Is LG's Customer Service Phone Number?

If you have any queries or issues, call the LG customer service number at 1-800-243-0000. You can also dial another customer care number at 1- 850-999-4934.

These numbers can be used to contact LG's customer service department for assistance with product information, LG tech support, and repair services. LG's customer service representatives are available to assist you Monday through Sunday from 8:00 am to 9:00 pm EST.

How Can I Contact LG Customer Service via Live Chat?

To contact LG customer service chat, go to the website and scroll down to the bottom of the page. Click on the "Support" link, and opt for the "Open LG Chat" button. A message box will appear where you can enter your inquiry or issue. If the LG virtual assistant is unable to assist you, you will be given the option to chat with a live agent to resolve your concern.

Can I Contact LG Tech Support by Email?

Getting LG tech support via email is a simple process. Visit the LG website and scroll down to the bottom of the page to access the "Support" link. From there, select the "Email Us" option and choose the category that best describes your inquiry. Fill in the required details about your product and contact information, and then write your message in the provided box. You can also attach any necessary files if needed.

It may take some time to receive a response from LG tech support via email as they receive a high volume of inquiries. If you need immediate assistance, contact LG tech support via phone or live chat for a faster response.

PissedConsumer Club

Contact Information

LG Electronics Website:

LG Electronics Help Center:

Corporate Office Address:

LG Electronics
P.O. Box 150-721 LG Twin Towers 20 Yoido-dong, Youngdungpo-gu
Seoul, Seoul
Republic Of Korea

Other Info (opening hours):

Other Location:

1000 Sylvan Avenue,

Englewood Cliffs, NJ 07632

United States


Hours:

Monday - Sunday: 8:00am - 9:00pm (EST)

More contact details

Fax:

+82-2-3777-5331

LG Electronics Customer Service Reviews

1.2 / 5
Bad
Guest-5711397
Non response
stars-rating stars-rating stars-rating stars-rating stars-rating
2.1

No response. All I needed was a tiny LED light for a fairly new appliance (less that 2 years old).

Even if they would have told me where to get one instead of supplying one I would have been more satisfied.

But their non response tells me it either happens all the time and they are tired of dealing with it, or they just don't care enough to even acknowledge my question. Thanks for trying to help!

Read full review
Guest-5688572
Communication breakdown.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Called multiple times to pre order a tv but was unable to convey this to two different customer service reps. They were also unable to understand me, as I them.

I asked to speak with a supervisor over five times but never did speak to anyone.

The customer reps I spoke to seemed very nice but were not trained, nor did they have any product knowledge. Above all it was nearly impossible to communicate with them.

Read full review
Harlan C Xww
No sound from tv
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I couldn't say , I kept getting kick off the site . It's a sad world when you can't talk with a blood & bones human about a product that you paid for and 4 months later it stops working. It is not a ten dollar lose for a 65 inch television .

Read full review
Robs G
Motor fail after 18 months cost $550
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

My LG dishwasher is only 18 months old. The main motor failed - no problem with 10 year warranty.

Not so fast, the motor fail caused the motor wiring harness to burn up. Called LG service and was terrible service experience, so i called their authorized local service provided D&T Appliance. They were awesome. The service tech told me that the motor was covered under warranty but not the harness, which cost more than the motor.

He suggested that I make a case to LG - which I did. After several chat sessions with LG (also not a great experience) they said no coverage on the harness even though it was damaged by the motor fail.

Cost more than half the price of the dishwasher to get the repair done. I will never buy an LG appliance again - poor warranty and poor customer service experience.

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How Good is LG Electronics's Customer Service?

Imunique Jst
Imunique Jst
Feels Satisfied | Mar 16, 2024

Wonderful not a pissed consumer

Read full quote
Dareon Riz
Dareon Riz
Feels Disappointed | Mar 07, 2024

I made a claim and was given a number. After sending all the information I was expected to contact Lowe's to give them the information on my claim. After doing that I have texted to the number for LG customer service about my claim and have not heard back from them.

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Cara T Hbf
Cara T Hbf
Feels Disappointed | Feb 21, 2024

Not good for business.

Read full quote
Katelin Atz
Katelin Atz
Feels Disappointed | Feb 19, 2024

I still have not gotten the email for confirmation of my refund and have been waiting for days. But, I keep getting these Pissed Consumer surveys. Please unsubscribe me. Thank you

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Maceo Aff
Maceo Aff
Feels Neutral | Feb 08, 2024

Customer service attempted to correct my issue on my TV and said call back if it wasn’t resolved. It was resolved do I called back and an automated system said I could talk with same representative but that his line was busy. I was instructed to leave phone number and that he would contact me after he completed his current call. I never received a call back.

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Alekzander Kwz
Alekzander Kwz
Feels Neutral | Jan 21, 2024

Employee was very informative and I was told the same thing the last time I spoke to a representative from LG appliances

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Summary of LG Electronics Customer Service Calls

3K TOTAL
CALLS
06:38 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LG Electronics?

Product/ Service Question:

  • “Product support”
  • “Tv would not connect to wifi”
  • “My TV is not working properly the screen Grainy”

Request for Information Question:

  • “Want to find out how to conect my tv to wi fi”
  • “Need more information about the product”
  • “My LG French door refrigerator freezer door is locked could you tell me how to unlock it”

Staff Question:

  • “Service support”
  • “No sound on tvWith the help customer service they fix it”
  • “Set up home service call”

Account Question:

  • “Can't setup lg account on new tv”
  • “I signed in to my account it said success but sent my conformation to my old.email”
  • “Can not sign in tv”

Shipping and Delivery Question:

  • “Get the *** stove to quit making noises”
  • “I ordered a part that never arrived”
  • “I cannot get the Internet to work on my television”

Return/ Replace Question:

  • “Repeat replacement same washer part in short time”
  • “Lint filter replacement”
  • “Need door replacement”

Payments and Charges Question:

  • “For getting my 100 dollar rebate.”
  • “Washer Dryer Rebate?”
  • “Lg phone won't charge”

Cards Question:

  • “Because I need to reset the the the four digit pin number but I can't because it wants me to enter the old pin number”
  • “Reward card”
  • “When ever I put my SIM card in LG they said invalid”

Activation/ Cancellation Question:

  • “Deactivate CL”
  • “Activate account”
  • “Cancel app”

Refund Question:

  • “Refund check!”
  • “Refund or replace damaged range”

Website/ Application Question:

  • “Follow up from application”

Other Question:

  • “I can no longer get Netflex”
  • “Washer won't turn on”
  • “Appliace”

About

Related Companies

LG Corporation, Lg Electronics India, LG Electronics South Africa, LG Household and Health Care, LG Chem

Summary

LG Electronics is a world-famous company manufacturer of consumer electronics and home appliances. LG Electronics chief office is situated in Seoul, Korea. LG Electronics was established in 1958 and since that time LG Electronics has unveiled many new products, applied new technologies in creating new models of mobile devices and digital TVs.120 affiliates of LG Electronics Company work in 95 countries around the world. Main products of LG Electronics are: washing machines, vacuum cleaners, refrigerators, dishwashers, micro-ovens, embedded technique , air conditioners, water filters, electric stoves . The priority direction of business developing is premium segment of home appliances.

LG Electronics reviews and complaints

LG Electronics is ranked 760 out of 2839 in Appliances and Electronics category

Area Served

USA, Asia

Payment Methods

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