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We bought our dishwasher from the Brick in Guelph in January 2013 and it worked for about a month. After that, it stopped washing the dishes.

They began to come out as dirty as they went in but the food was now baked onto the dishes. This meant that after they went through a cycle we had to scrape the food off by hand. We were already rinsing most of the food off before even putting them in the dishwasher. Then it started to leak.

And not a little water, but huge puddles covering half the kitchen. This has been going on for almost a year on and off and the whole time the dishes are not clean. As of now our tiles on the floor have mold underneath and the floor is ruined. We have called 5 times and every time they say they have no record of our calls.

They are conveniently "loosing" our complaints. A man has come out to fix it multiple times and we have asked him just to remove it immediately but they have no solutions for us. They suggested to run it on heavy duty which is a 6 hour cycle and it still made no difference. The company has been rude and unhelpful and their dishwasher is completely useless.

I would never recommend anyone buy from them ever. In fact I warn everyone that their product is horrible and the company is just as bad.

Product or Service Mentioned: Lg Electronics Repair.

Monetary Loss: $850.

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Delhi, Delhi, India #763258

Dear Sir,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at


LG Customer Support Team

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