Not resolved
Customer service
Product or Service Quality
Value for money

Bought a LG Appliance Package through Costco which added an extra year warranty onto my Appliances, great. Two months after warranty expires my LG refrigerator model lmxs30776d/01 linear compressor goes out.

Come to find out LG warranty only covers parts but not labor. So after only two years my LG refrigerator stops working and I have to pay to have it fixed. Started looking into it, this is not uncommon and the LG customer service is offshore and incompetent. LG has a policy that when and you will have to use LG service, you have to pay them 125 dollars before they will even send someone to your house.

Then it takes weeks before they can get the part.

LG linear compressors have a engineering problem and we who buy the product have to pay for the fix. DO NOT BUY LG APPLIANCES.

Product or Service Mentioned: Lg Electronics Lmxs30776d Refrigerator.

Reason of review: Warranty issue.

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