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Lg will charge you up front and then send a guy to tell you you machine is broke and needs parts. then says they will return in a week to do the job and not show up, and when you call lg to complain that no one showed up.

and its your fault for not calling them sooner. And if you want to cancel your contract its 100.00. It's a sham!!!!! stay local and never buy LG again.

Customer service sucks except when they try to upsell the repair options. Oh they are sweet and nice then.

But when no one shows to do the job all you hear is that they can't help you, But you must pay upfront first and hope someday the repair man will show up, or just give up let them keep the 100.00 and find your own repair man.I wish I would have checked into LG's service rep before buying. Lesson learned NEVER AGAIN...

Product or Service Mentioned: Lg Electronics Washing Machine Repair.

Reason of review: Poor customer service.

Monetary Loss: $412.

Preferred solution: Let the company propose a solution.

I didn't like: We dont care attitude.

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