Not resolved

LG Customer Service is horrible!! And I mean HORRIBLE.

Purchased the LG X charge phones new on 7-31-18 online thru the Boost Mobile website. They are overheating from the minute I plugged them in and the chargers are overheating. (142 - 174 degrees) Can't use them without burning your hand. Called Boost to return for a refund or new phones on Aug 8th - no help-no refund-told to call LG for a refund or new phones sent out.

LG wants me to send them in for REPAIR and wait 2 or more weeks and will not ever grant refunds! One of these phones was only taken out of the box and plugged in to see if it overheated. Bottom line after 3 days of trying to get help, I have to throw out my phones and chuck it up as a loss of my money.

Never buying from LG again! and as for Boost, switching phone companies because I was not helped and sold useless junk.

Product or Service Mentioned: Lg Electronics Cell Phone.

Reason of review: Damaged or defective.

Monetary Loss: $136.

Preferred solution: Full refund.

Lg Electronics Pros: Old cell phone lg stylo 2.

Lg Electronics Cons: Product of hazzardous quality sold to me or lg customer service.

  • Lg phones
  • Lgxcharge
  • Lgcustomerservice
  • Lgmobilephones
  • Lgreviews
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Lg Electronics Reviews

  1. 218 reviews
  2. 141 reviews
  3. 32 reviews
  4. 6 reviews
  5. 1 review
Lg Electronics reviews