550 W C St #900, San Diego, CA 92101, USA
Not resolved

Unfortunately, I have an LG washer and dryer that was purchased a few years ago. I was cleaning the front control panel with a dry (I repeat, a DRY) paper towel and the lettering started to rub off on the paper towel.

I called them and they said other customers have had the same problem, but since I had it several years, it wasn't under the warranty. So now we have to do the wash without knowing some of the cycles. I can't understand how LG can make such a defective product. I mean the letters just rubbed off.

How can that happen to a product, let alone a WASHER? Unfortunately, we can't clean the front panel for fear of rubbing off the other letters. LG makes inferior products. I will not purchase another LG product and I strongly encourage you not to purchase one either.

You know, the average satisfied customer tells an average of 3 people; but the average dissatisfied customer tells an average or 11 people.

I am sure going to spread the word about LG. LG STANDS FOR LOTS OF GARBAGE!

Product or Service Mentioned: Lg Electronics Washer And Dryer Combination.

Reason of review: Bad quality.

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