Purchased new dryer in August. It is now December and problem is not resolved.
Repair company has been out 3 times, replaced idler, rollers, heater and still not resolved. It runs - if energy saver is off - but it makes so much noise - rattles like loose parts - horrible. The repair company said they have done all they can and noted it as "Unrepairable" which was what LG wanted in order to replace. Now upon calling LG customer service AGAIN - they say it is repairable and can send company out again but don't agree with "unrepairable".
He tried to resolve over the phone but said just sounds like air is moving??? Per their in house technicians it is a leveling problem. Really! The technician talked with LG the last time and said the leveling was not the problem.
So as of now, I will never buy LG again. I am also contacting the store I purchased it from to see what they can do - probably nothing - but worth a try.
User's recommendation: Do not buy LG.
Product or Service Mentioned: Lg Electronics Dlex7600we Dryer.
Preferred solution: Deliver product or service ordered.
Lg Electronics Cons: Repair issues handling.