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Exchange, Refund and Cancellation Policy

Tried to return a computer monitor that was not what I ordered - it took them 4 weeks of "executive" review to advise they would not accept the return. I wasted many hours explaining to them that the product they delivered was not what I ordered.

It wasn't what I ordered! They didn't care because the product delivered was not broken, so it was mine. I have a bruise on my forehead from banging my head on the desk during the time I dealt with LG's customer service.

The absolute WORST company to deal with. Shame on them, they have lost a customer for life.

Product or Service Mentioned: Lg Electronics Deal.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service.

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