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We purchased a LG microwave ( Model number LG M/W 8091 ) on 14.08,2012 from lg circuit mall, sector 8, Chandigarh (Invoice number 34190 , and when the engineer came for installation it was not

working properly and he made some changes and even changed bulb of this said product. After that after every 2 months a major part of the appliance stopped working and had been replaced but when

it was replaced for the 4th time I requested the company to be kind enough to replace this product as after warranty period we will not be able to bear the loss of INR 2000/- Every 2nd or 3rd month as

that part costed almost this much( including labor charges) and after 3 days another part of the product got damaged and it had stopped working and then again I requested the same but no responsible

answer from the company. Instead of helping us the company officials are trying to harass us in one way or the other and now the branch manager, Karnal is bothered about the earthing in our house

where we are using other lot of appliances. We want replacement of our product and the company should also bear the cost of mental agony and harassment being given by the officials of Karnal office.

The product is lying dead since 30.07.2012. I want them to replace the product at the earliest.

Reason for Complaint

Defect in the product during warranty / maintenance contract

period; Product caused inconveniences; As the product was

even faulty at the time of installation and inspite of a same part

being repaired and replaced 4 or 5 times during warranty period

and how one can afford repair of the product at the very regular

intervels.

Why is this Complaint Being Filed?

Wepurchased a microwave 8091 on 14.08,2012 from lg circuit mall,

sector 8 ,chandigarh and when the engineer came for installation it

was not working properly and he made some changes and even

changed bulb of this said product. After that after every 2 months

a major part of the appliance stopped working and had been replaced

but when it was repalced 4th time I requested the company to be kind

enough to replace this product as after warranty period we will not be

able to bear the loss of inr 2000/- Every 2nd or 3rd month as that part

Replace product with similar or superior product

Action Consumer Has Already Taken Desired Outcome of the Complaint

When New Complaint

Status

Old Complaint

Status

By Whom Message

Complaint Related Communications

12904

Consumerdaddy Under Moderation Unresolved

Investigator

37681

Nov 23, 2012 1336 IST Changed The Complaint's Status From Under Moderation to Unresolved.

Consumerdaddy Under Moderation Under Moderation

Investigator

37681

Nov 23, 2012 1335 IST Dear MamThank you for contacting Consumerdaddy.com. As per the telephonic conversation you have mentioned that the complaint is not solved. Hence we are moving the complaint

to unresolved status and reducing the consumer satisfaction level of the company by 10 percent. We will keep you informed once there is a response from them.Thanks and

RegardsConsumer daddy Support Team

Consumerdaddy Submitted Under Moderation

Investigator

37681

Nov 01, 2012 1745 IST Changed The Complaint's Status From Submitted to Under Moderation.

Consumerdaddy Submitted Submitted

Investigator

37681

Nov 01, 2012 1745 IST Changed The Reason For Complaint To We purchased a LG microwave ( Model number LG M/W 8091 ) on 14.08,2012 from lg circuit mall, sector 8, Chandigarh (Invoice number 34190 ,

and when the engineer came for installation it was not working properly and he made some changes and even changed bulb of this said product. After that after every 2 months a major

part of the appliance stopped working and had been replaced but when it was replaced for the 4th time I requested the company to be kind enough to replace this pro...

Consumerdaddy Submitted Submitted

Investigator

37681

Nov 01, 2012 1745 IST Changed The Purchase Record's Reference # From - to 34190.

Consumerdaddy Submitted Submitted

Investigator

37681

Nov 01, 2012 1745 IST Changed The Product's Purchase Record From - to Invoice number.

Consumerdaddy Submitted Submitted

Investigator

37681

Nov 01, 2012 1743 IST Dear SirThank you for filing your complaint in consumerdaddy.com. We tried to contact you but the call was not answered. Since you have provided all the details we are forwarding

your complaint to LG . Generally we give 25 to 30 days of time for them to respond. Once there is a response from them we will let you knowThanks and RegardsConsumerdaddy

Support Team

Consumerdaddy Submitted Submitted

Investigator

37681

Oct 24, 2012 1916 IST Changed The Action Already Taken To Wepurchased a microwave 8091 on 14.08,2012 from lg circuit mall, sector 8 ,chandigarh and when the engineer came for installation it was not

working properly and he made some changes and even changed bulb of this said product. After that after every 2 months a major part of the appliance stopped working and had been

replaced but when it was repalced 4th time I requested the company to be kind enough to replace this product as after warranty period we will not be able to bear the ...

Consumerdaddy Submitted Submitted

Investigator

37681

Oct 24, 2012 1916 IST Changed The Reason For Complaint To We purchased a microwave 8091 on 14.08,2012 from lg circuit mall, sector 8, Chandigarh and when the engineer came for installation it was not

working properly and he made some changes and even changed bulb of this said product. After that after every 2 months a major part of the appliance stopped working and had been

replaced but when it was replaced for the 4th time I requested the company to be kind enough to replace this product as after warranty period we will not be able to ...

Consumerdaddy Submitted Submitted

Investigator

37681

Oct 24, 2012 1916 IST Dear SirThank you for filing your complaint in consumerdaddy.com. As per our telephonic conversation please send us the Bill number to proceed furtherRegardsConsumerdaddy Support

Team

Review about: Lg Electronics Microwave.

Monetary Loss: $300.

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