State: Florida Product: Lg Electronics Repair Clear all filters (7 of 61 reviews match)
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Lg Electronics in Clermont, Florida - LG LFX25778ST Refriderator Selaed System Failure

Had this Fridge for 5 years - 3 months after extended warranty over - freezer and Fridge no longer cooling. Called LG because of the 7 year sealed system warranty - a big factor in my purchasing this unit. Found out that labor is not covered. Their local certified repair company said its just over $400 to repair it due to the amount of labor involved. That's almost 25% of the cost of the fridge for a repair ! So basically its not worth repairing and will end up in a landfill. This appliance, for the original cost of around $2,250 should last 7-10 years. Will not buy LG again - any appliance what so ever. Isn't there some EPA lawsuit that could be slapped on LG for their sealed system failures ? The whole idea of the sealed system is to prevent the refrigerant from leaking out. I've read some many posts online about the sealed system failures that you would think the EPA would catch wind of this ??????? So thousands of the $2,000 + Refrigerators are just being tossed ? What happened to consumer & environmental protection ?
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#818527 Review #818527 is a subjective opinion of poster.
Service
Lg Electronics Repair
Reason of review
Bad quality

Lg Electronics in Orlando, Florida - LG support(phillipines) is without any ability to think

1.7
Details
sent my broken headphones back to LG of 8/24/15 using the Fed-Ex label they emailed me which included their RMA number. Waited and waited for them to be returned. Now, I've called them about 8 times. I think they lost them and now are giving me the runaround. called mid-sept; "status will be available after 24-48 hours, call again" called 10/15/15 created a new RA#, escalation set up, "upgraded status" "fault of agent for shipping label used under old RA#", Proved to them (via fed ex) that they received the headphones. "not your fault, really am sorry, we will send an email with tracking when they send the headphones" called 10/26/15 new LG RMA number, and new "ticket#", if not found they will "replace it" called 10/29/15 "no updates" call back in 24-48 hours called 10/30/15 "escalated to repair facility" called 11/4/15 new RMA number again and a new ticket# I have not gotten any response back from LG; just calling them every few days now.
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#728829 Review #728829 is a subjective opinion of poster.
Service
Lg Electronics Repair
Reason of review
Poor customer service
Loss
$85
Preferred solution
Deliver product or service ordered

Lg Electronics in Kissimmee, Florida - They lost my smartphone

I sent my $500.00 LG G3 to LG repair service in Fort Worth, TX, via FEDEX , who received on January 27th, 2015 at 10:24 and was signed for by "CSOON". One week later I checked on the phone, nothing. Since then I have had three "Live Chats" and four "Customer Service" phone calls (one of which they hung up on me), each time I got the same run-around, "we'll do a package search, we'll email you in 24 to 48 hours...same old thing. Today is 13 May...still nothing after calling them again. Fed up, never again will I purchase anything from LG!
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#635847 Review #635847 is a subjective opinion of poster.
Service
Lg Electronics Repair
Reason of review
Bad quality

Lg Electronics in Boca Raton, Florida - LG cannot supply circuit board to repair french door refrig

The parts to repair my 3.5 yr old LG French Door stainless refrig. are unavailable from the manufacturer's parts warehouse. The certified LG repair company has found LG unresponsive to their requests for info on when the parts will be available. Without these parts (fan and circuit board) the refrig willl not operate correctly. This has been going on for over 3 weeks. Finally, the repair company, in a show of good faith, has agreed to provide me with a loaner refrig. until LG gets their act together. I'm wondering if I am looking at a lemon...it seems LG knows there is an engineering problem with the boards and has not issued a recall. I am contacting attorney general of state of Florida to investigate LG consumer practices.
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#224824 Review #224824 is a subjective opinion of poster.
Service
Lg Electronics Repair

Lg Electronics in Freeport, Florida - Bad appliance

My refrigerator is less than 3 years old and since the 13th month, I've had NOTHING but problems I have spent many $$$$$ on it There is only one LG dealer in my area and he can only repair on Wednesdays T/fore I've done without a working appliance for a total of many months. The repairman is very expensive and he has worked on it 3 times just in the past 3 weeks. He is due here again on Wednesday for the more repairs. His charge is outrageous and I've spent too much money on this refrigerator to not receive the service from it that I paid for.
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#219086 Review #219086 is a subjective opinion of poster.
Service
Lg Electronics Repair

Lg Electronics in Tampa, Florida - Defective LG TV no service poor warranty

NO SATISFACTIONSir Ian, With regards to this, i will again forward it to sir jess, any updates i will get back to you sir., Tnx ---------- Original Message ---------- From : Ian Paterson To : SHERYLL ANNE RUMBAOA (anne.rumbaoa)Date : 10/5/8 11:14:16Subject : Re: Re : FW: Repair my plasma TV Dear Sheryll Anne, I receiveda phone call at 5pm yesterday from a girl who said she was working for Jessie Galvan and that I was to pay P6,000 for transport to a truck. I said I am a pensioner who cannot lift and when I last spoke to Mr Galvan it was agreed he would collect the TV not at my expense. After the 4 months of no use, the 4 failed attempts to fix and now this un professional approach by LG, I find this approach as despicable and unprofessiona. I have already paid P14,000 for a board that only lasted less than 6 months. I wish now to confirm whether or not Mr Galvan has support from any others in LG for this latest outrage. Sincerely, Ian Patersonl-.
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#186887 Review #186887 is a subjective opinion of poster.
Service
Lg Electronics Repair

Lg Electronics in Miami, Florida - L.g product support

I have been haveing problems with the L.G washer-dryer set i purchased from one of their venders,upon bringing the problem up and trying to get some advice (technical) on the products in question, I was informed that it was impossible to do that and if i needed any assistance on the items in question i would have to consult a local repair facility or the vender i purchased these items from. I went thru them to try and get a replacement part for the washer and their was more red tape then anything to try and get a replacement part on a new item that one of their venders sold, thgey finally sent the part after numerous phonecalls to get this matter resolved. They finally sent the correct part after sending the wrong item 1-2 times, at least i will have spare parts for the otem in question
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#171232 Review #171232 is a subjective opinion of poster.
Service
Lg Electronics Repair

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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