I contacted you before about LG Electronics, you sent me a email to call you and discuss this issue. I can't locate the email, can you email me again.

LG advised they were going to exchange what we had with the SAME range, this is not true, I want what we originally had SELF CLEAN and CONVENTIONAL, they DID NOT not give us the same range. The range they gave was SELF CLEAN & NOT CONVENTIONAL. This issue has been going on for a couple of years, they will not talk or contact me. They did not hold up to the exchange as promised.

Very unfair to consumer. We did not ask for a refund just give us what they took away.

Reason of review: Poor customer service.

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