customer service service customer warranty repair problem phone products refrigerator home

LG Stylo | Lg Electronics review from Atlanta, Georgia

2.8
Details
I paid nearly $200 to upgrade to the LG Stylo. A few months later, the phone screen flickers and sometimes stops responding. Many people are having the same issues. I went back to the phone store and asked to have it repaired or replaced, they said it has to be replaced by LG. I contacted LG over 2 weeks ago and no one has replied. I have upgraded all the firmware, removed all apps, reset the phone, and still have the same issues. The screen flickers like a strobelight. It dims, but doesn't completely go black. It makes reading the phone very difficult and messes with my eyes.
View full review
Review
#924829 Review #924829 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Cons
  • Horrible customer service
  • Lack of after-sales service
  • Slow service
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Free upgrade to the Stylo 2 or Iphone
Tags
  • defective products
  • Lg Bad Quality

Lg Electronics Lw1213Er Air Conditioner Review

2.3
Details
Bought a A/C unit and is only a few months old . It's making a sound like fan is hitting something PRSRRL. UOOO
View full review
Review
#888050 Review #888050 is a subjective opinion of poster.
Product
Lg Electronics Lw1213er Air Conditioner
Reason of review
Bad quality

LG free extra battery and cradle feels like a rip off | Lg Electronics review from Atlanta, Georgia

2.9
Details
Needless to say that I’m a bit upset that I’ve tried to participate in the battery promo twice for my new LG G5 and all of the photos that LG can’t read were taken with the amazing camera on my LG phone. The day I brought home my new phone, I sent in my first application for the LG extra battery promo. It was rejected by LG because they couldn't read the receipt. My carrier printed a new copy of my receipt and I sent in a second application. This one was also rejected by LG. The best part is that each rejection was signed " All the best, LG Electronics. The phone has been great so far, but the lack of LG standing behind this promotion hasn't promoted my confidence in them standing behind their product if I do have a problem. This may be my last LG product.
View full review
Review
#839719 Review #839719 is a subjective opinion of poster.
Service
Lg Electronics Lg G5 Battery Deal
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I have recently purchased the LG Infinim Bluetooth earphones on September 23, 2015. After having them for only 45 days I began to experience a shortage in the left earbud wire. When I called customer service I had the exact same runaround, ship it back, hassle...
View full review
3 comments
Anonymous
#1096068

I left the original review (this is Kdublu1). Two weeks after receiving the replacement pair, THE LG INFINIM Bluetooth Headsets FAILED AGAIN!

LOW to NO SOUND FROM THE LEFT EARBUD! I WILL NOT BE BUYING ANY LG PRODUCT AGAIN. The problem is a design flaw in the retractable ear piece. The cord is to thin and flimsy for pulling out and retracting on a continuous bases.

I believe they know this and won't issue a recall and fix the cord issue. For $150 you cannot justify this design flaw LG!

View more comments
Review
#744638 Review #744638 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Reason of review
Damaged or defective

Lg Electronics - Cell Phone Review from Atlanta, Georgia

3.0
Details
LG G Vista cell phone. GPS favorite line is " GPS signal lost". Has nothing to do with carrier. Phone was replaced by ATT due to issue replacement phone doing the same thing. ATT did call with LG, they want to repair phone by having me send it to them. No loaner phone no estimate of repair time. Can't be without phone, in sales and I travel. So sucking it up and buying IPhone. HATE LG and will shout it from the roof top.
View full review
Review
#702367 Review #702367 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Bad quality

LG Model LFX25991ST /02 Counter Depth Refrigerator MSRP $3499 PIECE OF JUNK! Customer NO SERVICE! | Lg Electronics review from Atlanta, Georgia

We purchased this LG Model LFX25991ST/02 Counter Depth Refrigerator 6/2013. In early June 2014 the refrigerator stopped working while we were out of town and ruined our brand new hardwood floors. It leaked EVERYWHERE! It stopped cooling and all of our food was a total loss. We have been trying to get our 12 month old LG refrigerator fixed for approximately 5 days. We have been told that the part has been approved through their laborious warranty process!!! YAY! but they can't tell us when the repair might happen. I am on hold right now waiting to talk to a MGR -- I have very little hope that i will speak with a mgr anytime soon -- or actually ever at all. This is the WORST CUSTOMER SERVICE i have ever dealt with. DO NOT BUY LG no matter how pretty they look. They are junk! and they do not back up their products.
View full review
Review
#504822 Review #504822 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$3499

LG Lost returned Package | Lg Electronics review from Atlanta, Georgia

I have contacted LG through 7 chats, two phone calls, in which they acknowledge that they signed for my returned blue tooth and then cannot find it. Every time they say they will escalate the case - NOPE. Last two phones calls - we will call you back - NOPE. I have provided the tracking number showing LG received it - what is so hard to admit you lost it and just replace the thing? Is a $100 blue tooth too much to ask for - obviously not if their docking agent took it home? UPS Tracking number 1ZR033A30345912592, LG repair authorization number A0145G63963.
View full review
Review
#500455 Review #500455 is a subjective opinion of poster.
Service
Lg Electronics Repair
Loss
$100
LG was our first smooth top range. It is ***. First, the oven would turn itself off. After restart it would continue to happen over and over. LG tech serviced it in Feb 2013 for $200. New control board. Within 3 months it started failing again. The oven goes overtemp...
View full review
4 comments
Anonymous
#1500649

I have a LRE30755ST and am seeing the same issue. I'm pretty unhappy LG isn't owning up to this problem and fixing this issue.

View more comments
Review
#420337 Review #420337 is a subjective opinion of poster.
Product
Lg Electronics Range
Loss
$1100
Tags
  • Oven overheats
  • Oven turns food to charcoal
  • LG recall scam

DON't buy an LG phone | Lg Electronics review from Atlanta, Georgia

I bought an LG phone no more than 2 months ago and it does not work properly already. My volume doesn/t work so I can't hear those who call me and I can not receive any picture messages. After calling LG I rcvd no help. I was told that their *** manufacture warranty will not cover for me to ship the phone to them. I have to pay to ship it to them. Wait for them to fix or replace it which could take weeks.. meanwhile I have no phone. and I still have to pay the phone bill while I do not have it.. All because they sold me a phone that DOES NOT WORK!!!! How is that fair?? I will never buy an LG phone again because apparently the products are CHEAP and the so called warranty id RIDICULOUS! I just wanted to share this with the world. DONT BE FOOLED!
View full review
2 comments
Anonymous
#580753

Am I supposed to care that your phone works great?

annoyedemployee
#580732

Your ***. I have an LG phone and it works great.

View more comments (1)
Review
#366319 Review #366319 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Loss
$50

Contact Lg Electronics Customer Service

Website:
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Products and Services Reviews

Compare Companies

Lg Electronics
Lg Electronics
831 reviews
1.6
VS
Samsung Electronics
Samsung Electronics
831 reviews
1.8
Compare Lg Electronics vs Samsung Electronics

Latest Question

Lg Electronics Questions

Life is NOT good with LG | Lg Electronics review from Atlanta, Georgia

I purchased and LG refrigerator, washer and dryer. The washer always leaves water standing so I have to keep the door open to prevent it smelling like a swamp. I often have to re-wash a load to eliminate the smell. Lately, it's almost impossible to get a load done in one try. It gives me a '1E' message toward the end of the cycle. The clothes are dripping, and I have to rerun the load, sometimes 2 or 3 times, to actually get it to spin the water out correctly. Of course, there's no 'spin only' selection, so this is costly in terms of electricity and water. The dispenser doesn't work for the detergent, so I have to place detergent directly into the washer. As for the refrigerator, the icemaker stoped working just after the warranty expired. Even the repairman thought it would be covered since it was so close, but NO. They wanted $750 to repair it. Guess what? I left it when we moved and bought an Amana. Never again will I purchase an LG product! They are pooorly made, they don't stand behind their products, and customer service is a complete joke.
View full review
Review
#275355 Review #275355 is a subjective opinion of poster.