Bought my 42" LG in Oct 06 it went out Jan, 28, 08.When I purchased it I bought a extended warranty. Which turned out to be a extended no service contract. Here it is March 5th and all they do is shuffle me around and never call you back as promiced. They have...
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4 comments
Anonymous
#23572

Non Customer Service is nothing compare from what I've been through. I purchase a 2 year extended waranty for my HP Laptop and frop it for repair on at the store on June 7.

Today, is Wednesday, July 25, 2008 and I still have not received not even a courtesy call explaining why has taken so long for my computer to be fixed. I first call the repair service line and they no training and no sense at all of what's going on. They first said it was fixed and they couldn't shipped it because of the holiday (4th of July) even though I call on Monday, June 30, 2008.

They advertised that they have 75 local authorized repair dealers and it takes them 45 to retun my equipment. I am in to process of filing a formal claim.

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#114633 Review #114633 is a subjective opinion of poster.
Product
Lg Electronics Tv
Loss
$1500
I bought a 42" Plasma LG tv from Brandsmart on 9-28-06 it went out on 1-28-08 and is still A black square on my wall even though I have an extended warranty today is 3-4-08 and still does not work.BEWARE OF BRANDSMART USA!!!!! They do not care about there...
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34 comments
Anonymous
#538480

If I knew Homedepot subcontracted them for their service plans I would have never purchased them. How could a company like HomeDepot associate with this kind of service company. Long wait, bad service, unqualified techs just to name a few.

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#114556 Review #114556 is a subjective opinion of poster.
Product
Lg Electronics Tv

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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