In June of 2015 we purchased $5,000 worth of LG appliances from an HHGregg store in Geneva, Il. At the time they were offering a $400 bundle rebate- $100 from HHGregg and $300 from LG.
It is now 9/1/15 and we still have not received the rebate that was suppose to go out in 6-8 weeks. Called LG as there is nowhere to check out rebate info on line. After 15 minutes of speaking to 2 reps in India I was transferred to someone in the rebate department named Toya. She was extremely rude and told me that my rebate was approved but LG would not release the rebates.
I asked her how she knew my rebate was approved since she did not have my name and she said that they had approved everyone that came in the mail. I told her that I was going to contact the states attorney as this is false advertising and she said "good, say hi to them for me" and then hung up
This reviewer shared experience about "rebate not sent" and wants this business to read this review and look into the issue (if any) as the author lost $300. The author is overall dissatisfied with Lg Electronics. The most disappointing about lg range from Lg Electronics was representative Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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