In June of 2015 we purchased $5,000 worth of LG appliances from an HHGregg store in Geneva, Il. At the time they were offering a $400 bundle rebate- $100 from HHGregg and $300 from LG.
It is now 9/1/15 and we still have not received the rebate that was suppose to go out in 6-8 weeks. Called LG as there is nowhere to check out rebate info on line. After 15 minutes of speaking to 2 reps in India I was transferred to someone in the rebate department named Toya. She was extremely rude and told me that my rebate was approved but LG would not release the rebates.
I asked her how she knew my rebate was approved since she did not have my name and she said that they had approved everyone that came in the mail. I told her that I was going to contact the states attorney as this is false advertising and she said "good, say hi to them for me" and then hung up
Reason of review: Rebate not sent.
Monetary Loss: $300.
I didn't like: Representative.