Not resolved
Customer service
Product or Service Quality

Brand new LG fridge installed and motor is so loud, no one can sleep, even though the bedrooms are nowhere near the kitchen. Called LG and got rude, confusing and inadequate response even though the fridge was installed just the day before.

3 weeks later and still no help from LG. I spoke with 2 "supervisors" at LG, one who hung up on me and the other who gave me incorrect information about referral to a local repair company. I just discovered they gave me the incorrect phone number for the repair company and failed to send the paperwork to them. I think they just try to annoy their customers so they won't have to pay for repairs.

Don't think you are saving money with LG products!!!! If they don't function and they don't provide adequate support, it's just a waste of money

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Lg Electronics. The most disappointing about lg electronics refrigerator from Lg Electronics was quality of refrigerators, customer service and corporate offices do not answer phones , but reviewer liked n o t h i n g. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Maytag that you may also consider. Also, you can continue reading comments about Lg Electronics.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Lg Electronics to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like