Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
0 comments

My mother purchased a 35 inch LG Flat screen TV in December 2014 at Wal-mart during a black Friday event for my daughter Adrianna.

It never gave us any trouble.

Fast forward to Feb. 2016 a year and a two months later, My daughter tried to turn on her television, It would not come on. The power switch lit up but no sound was heard and the screen was black.

I called Best Buy geek squad and they told me that it sounded like the mother board was fried and I would have to contact Wal-Mart which I did and their customer service dept. said I would have to contact LG. (Nothing like passing the buck)

So I took to Facebook and contacted LG Electronics USA, via their Facebook page and the representative diagnosed the issue via chat and said Yes the circuit board was probably fried but LG only gives a one year warranty with their products and nothing could be done.

I then cussed out the rep and started to leave negative feedback about their product on their Facebook page which resulted in LG Electronics USA blocking me from posting on their page and interacting with other consumers about their products.

BUT, that's not the end... In my fit to get the word out about my experience with this product and after seeing hundreds more cases like mine via their own Facebook page, I created my own which Is now https://www.facebook.com/LG-Electronics-Lifes-Not-Good-1027963390604070/?fref=nf

I have shared my experience on LG-Electronics Life's Not Good and have shared others bad experiences as well to inform consumers of the garbage products LG is putting out, the horrible customer service you will receive and the Integrity LG does not have.

The Television was manufactured in Feb 2014 and was used from Christmas morning 2014 until Feb 6th, 2016 A little over a year.

I am disgusted that my mother paid a bunch of money for a TV that only lasted a little over a year and what is more ridiculous is that LG, A huge electronics conglomerate refuses to make the situation right, refuses to acknowledge their products are garbage

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $250. The author is overall dissatisfied with Lg Electronics and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lg Electronics.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Lg Electronics to other companies on our site.

Had an Experience with Lg Electronics?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Lg Electronics - LG Product Deceitful Quality Lg Electronics "Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived..." Read more Lg Electronics - Camara damage Lg Electronics "I have a brand new lg g6 what 1 month old with a rubber case and a screen protector and my camera shatters. if I go thru my insurance I..." Read more Lg Electronics - LG Washing Machine Rusting in LESS than 2 years Lg Electronics "Bought a new LG Washer and Dryer, Washer model WT5001CW in 2011. In LESS than 2 years, rust began to develop around the bleach dispenser. I do not..." Read more Lg Electronics - Lets all file a lawsuit against LG Lg Electronics "Bought a dishwasher, new model, no reviews, but that has really changed. Model Ldf554ST, is a piece of junk, many reviews, will back me up, it could possibly be a..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more Time Warner Cable - Zero help when you call Time Warner Cable "On not one but two separate occasions I have received calls and voicemails from time warner cable after 9pm. FTC mandates do not permit calls before 8am and after 9pm...." Read more Lazboy - Extremely poor La-z-boy customer service Lazboy "We purchased two chairs ($1500 each) at the Frisco TX store - 8294 TX-121, Frisco, TX 75034. There was poor workmanship in sewing the fabric darts on the arms leaving..." Read more Lone Star Auctioneers - Not happy  as bod rigging is a felony! Lone Star Auctioneers "If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my..." Read more