State: Illinois Product: Lg Electronics Watch Repair Clear all filters (1 of 2 reviews match)
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Lg Electronics Watch Repair Review from Chicago, Illinois

2.2
Details
Absolutely the worst customer svc. Sent watch in for am estimate for a cracked screen, they wanted $80 for a 1"glass. Opted to not repair as watch still works fine. Got watch back, missing a screw, the other 3screws were falling out, and won't tighten. Sent back, with a note that I was aware of the screen issue, just wanted the screws fixed as they were responsible for this. They sent me another quote for the screen. 12 phone calls later, and hours literally, on hold, they finally agreed to fix the screw issue. Over a month without a working watch. I would gladly have paid $50 for a screen, but $80, they are nuts.
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Review
#827731 Review #827731 is a subjective opinion of poster.
Service
Lg Electronics Watch Repair
Pros
  • Watch itself
Cons
  • Entire interaction with lg customer service
  • Customer service
  • Cs lacks escalation options
Reason of review
Pricing issue

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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