Not resolved

I purchased LG E970 in March 9, 2013 at Best Buy.

The key pad is not quite active. Some letters such as r, d cannot be typed. I shipped it with a receipt from Best Buy for repair.

They responded the receipt is not valid to confirm the warranty, so I needed to pay. What kind of receipt is the valid form?

Already tired of that dumb phone. Never will purchase any LG products. I got disconnected twice when I called the service center. I was even laughing when the third person said 'honorably they will return my cell phone without any repair."

Don't pay your money with the low quality product and bad service!

Product or Service Mentioned: Lg Electronics Cell Phone.

Monetary Loss: $150.

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