LG Electronics Philippines, Inc., 15 Francisco Legaspi St., Brgy. Maybunga, Pasig City, 1607 Metro Manila, Philippines
Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Have called for service 5 times, technician was supposed to arrive on 8-17 between 1 and 5 PM. No show , never called.

Rescheduled through Corporate office on 8-18 , same time. Recd call at 2:30 advising technician , did not report in, could not find technician. Called " customer service " in the Phillipines , rep agrgued with me abpout time of day , kept insisting I was on CST , not EST Now rescheduled for 8-22 Will never buy another LG appliance .

Want repair done at NO Chrge or unit replaced No one at this Company cares about service or reputation of their product . If H H Gregg ( where I purchased unit were still in business , would drop unit off on theri door step We will see

Product or Service Mentioned: Lg Electronics Dishwasher.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service andf follow up deporable.

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