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After purchasing a high end oled hdtv, I needed to purchase extra 3D glasses. At this point I've emailed LG five times, called their support phone (twice) with no call back, sent a letter via US mail.

Four months has gone by and ZERO response. After spending $6000.00 dollars for the TV and no support, just great!!!

What must one do to get help/attention with these people?

The above describes my problem, I don't need more words. However I'll simply add more blather to fill the box.

Eighty so far, this is almost as bad as dealing with LG support. Thank you for listing my complaint this time.

Product or Service Mentioned: Lg Electronics Tv.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Friendliness of front line customer service.

I didn't like: Lack of contacting me, Lack of customer service.

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Anonymous
#1146303

I have the same $6000 TV. Just be happy it's lasted you this long.

Mine had a service issue after only ONE month! And the service is HORRENDOUS!

Even the management team member was rude & useless.

I'm selling it at a $2000 loss as soon as it's "repaired" & buying a Samsung for 1/2 the money. Not worth the stress.

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