Lg Electronics - LG Appliance Customer Service is a joke!
I purchased an LG range, delivered on a Friday evening.Stainless finish very reflective -- did not see the dents until next morning in full sun.
Called Monday (next working day). Rep says choice: $250 credit or new door. I take door. Rep says they have to find local technician - will call in 3-5 business days.
Five days later, technician calls. Says LG refuses to honor the repair because it has been more than 7 days! Five of those days were spent waiting for LG to find the technician!
What a joke!
Love the range, but hate the service!
More Review Details
- Monetary loss:
- Product or service
- Lg Stove
- Review category
- Appliances and Electronics
You May Also Like
- "I sent in my LG G3 phone for repair in Sept. I received a status on 10/5 that if I want it repaired it would cost $72 which I agreed..."
- "Rusting under lid, appears to be worse by bleach dispenser but not just there, the entire metal part appears to be rusting. A google search shows this is a well-known..."
- "I bought a Clipacell for my cell phone at the Ohio State Fair from Tom Patterson, of Patterson Services, LLC. It was guaranteed for life, period. It broke in only..."
- "US Hole in One is based on Lies - Never Use them they claim millions of dollars in business winners office building complex is this the place for a large..."
- "Kuester has been letting Terra Green Landscaping on Concord, NC, run in and out of the property, circle the property, blow leaves directly into the cars, etc. etc. The BBB..."
- " It is unfortunate that with very few cars, early Sunday afternoon, yet it took 50 min. For my food to come out. Not only was the meat cold, but..."