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I purchased an LG range, delivered on a Friday evening. Stainless finish very reflective -- did not see the dents until next morning in full sun.

Called Monday (next working day). Rep says choice: $250 credit or new door. I take door. Rep says they have to find local technician - will call in 3-5 business days.

Five days later, technician calls. Says LG refuses to honor the repair because it has been more than 7 days! Five of those days were spent waiting for LG to find the technician!

What a joke!

Love the range, but hate the service!

Product or Service Mentioned: Lg Electronics Repair.

Monetary Loss: $250.

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Anonymous
#859457

I wouldn't think LG would have anything to do with this. You should have contacted the retailer you purchased the unit through.

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