Customer service
Exchange, Refund and Cancellation Policy

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive models hoping and expecting good quality appliances but the cheap old ones worked better.

I would NEVER purchase LG again. The dishwasher is a piece of ***, does not clean the dishes. The control panel for the oven does not work. The trouble started just after the warrenty expired and continued to have nothing but trouble with them.

I would not recommend anyone buy LG appliance.

I will not be purchasing any LG product in the future and hope you stay away from them. Debbie

Product or Service Mentioned: Lg Electronics Range.

Monetary Loss: $1200.

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Plainfield, Illinois, United States #1229618

I have a 4 year old LG refrigerator that cost me $2400. I the seal system failed 3 weeks ago.

The sealed system has a 7 year warranty on parts. After 3 weeks and numerous hours of phone call run arounds the part are supposedly "In progress" which apparently means LG is clueless when the parts will be in.

I have never dealt with such an incompetent manufacturer in my life.

LG will never sell me another product!


Don't buy LG products they don't back their products

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