Refridge 5 years old failed to cool, unit is still covered under their 7 year Sealed System and 10 year Compressor guarantee.After 3 service calls by A&E their LG factory authorized service over the last 5 weeks and replacing the dryer, evapator and compressor, leak checking the sealed system, A&E tech contacted LG Tech Suppotr department, they requested a vacuum test which failed.
A&E & LG's tech determined it has a non repairable cabnit leak. A&E was to call LG with the report and photos it never happened. I've been on the phone getting the run around from A&E and LG for days now as they cannot seem to communicate. DO NOT consider LG products or A&E Service Co.
(Sears) EVER!A&E's horrendous customer service is only surpassed by LG's!
This reviewer shared experience about warranty issue and wants this business to have the product delivered as the author lost $2900. The author is overall dissatisfied with Lg Electronics and uploaded picture s. The most disappointing about lg electronics lmx25986st refrigerator from Lg Electronics was refrigeration system , but reviewer liked exterior and interior. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Lg Electronics to other companies on our site.