Refridge 5 years old failed to cool, unit is still covered under their 7 year Sealed System and 10 year Compressor guarantee. After 3 service calls by A&E their LG factory authorized service over the last 5 weeks and replacing the dryer, evapator and compressor, leak checking the sealed system, A&E tech contacted LG Tech Suppotr department, they requested a vacuum test which failed.
A&E & LG's tech determined it has a non repairable cabnit leak. A&E was to call LG with the report and photos it never happened. I've been on the phone getting the run around from A&E and LG for days now as they cannot seem to communicate. DO NOT consider LG products or A&E Service Co.
(Sears) EVER! A&E's horrendous customer service is only surpassed by LG's!
This reviewer shared experience about warranty issue and wants this business to have the product delivered as the author lost $2900. The author is overall dissatisfied with Lg Electronics and uploaded picture s. The most disappointing about lg electronics lmx25986st refrigerator from Lg Electronics was refrigeration system , but reviewer liked exterior and interior. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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