Every wheel in the top rack has either come off or the clips broke off when reapplying them! My top rack has fallen a number of times breaking numbers of dishes, glasses and family mementos.
This product is poorly designed compared to the less expense products. Very disappointed and will NEVER buy LG again! There is no science involved in the development of the top slide out basket- it breaks easily. The top draw when it was in tact, failed to slide in and out easily.
The design is poor and the quality is less than expected by the LG reputation.
Reason of review: Bad quality.
Monetary Loss: $850.
Preferred solution: Let the company propose a solution.