I would give LG service negative stars if I could. I purchased a dishwasher in April, model# LDS4821ST, and the unit has worked pretty well.
Recently and suddenly, the paint on one of the control buttons started to come off. I called LG, sent them pictures and was told that it was a cosmetic problem and they would not repair. I understand if this was a year or 2 from now but 4 months after purchse the paint is coming off? It is an obvious quality problem.
I purchased a washer and a drier from LG about 5 years ago and feel they were of much better quality than their current products.
I bought a fridge as well in April and that has problems already as well.
LG was totally dismissive and worse, refused to send me their response in writing! I'm still paying for the appliance that already looks crappy!
DO not buy their products,find a company with a good service!
Product or Service Mentioned: Lg Electronics Repair.
Monetary Loss: $700.