I want another fone | MetroPCS

1.6
Details
I had 70 dollars but didnt want to spend much .the worker told me he had a lg that was used three days from 75 to 50$ i said sure thinking gd deal well i was up all night to find the charge only goes to 9 on bsttery not 100 percent n the cord keeps falling out as i used it i had to hit the button hard to type orsend messages egat should i do can i exchanfe for anothe boyght it yesterday please help
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Review
#1155314 Review #1155314 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Bad quality

LG K 20 PLUS | MetroPCS in Howell, Michigan

1.5
Details
2 new phones. Horrible screeching sound while using phones. Had 1 replaced, still same issue. Store manager called Metro Office. No complaints about this phone , so couldnt help. Stuck with 2 LG K 20 PLUS PHONES THAT SUCK !! WTH ? THANKS METRO. YOU COULD AT LEAST GET US AN UPGRADE TO BETTER PHONES !
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Review
#1094052 Review #1094052 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Damaged or defective

Metro PC | MetroPCS

2.1
Details
February 2017 I bought a LG K7 for about $100 one hour later I brought it back and told him it was not working right and then they were changing the price on the phone that same LG K7 that I just paid a hundred bucks for was actually on sale for $39.99 but I paid for the full price they said the price changed at a certain time then I brought it back to exchange it because it was broke. It back a week later told her it was still broke she ordered me a new phone it came in July the 3rd but they sent it to a different store I pick that phone up the kid that sold it to me or give it to me didn't even want to do anything all they wanted to do is smoke a cigarette I told him it was not working and he says that's my problem I told me that he would order me another phone at that time the phone was sent to a different store on Mill Plain and 103rd I got there on the 14th of July the two Hispanic girls that stuff that's works there was texting on their phone and answering phone calls there was only 4 people into the store I was one of the I was the number for and an hour and a half later we were all still staying there waiting to be waited on and they were the women we're still texting I never got any help and I had to get back to work after waiting an hour and a half two hours I have no idea if the people were still waiting when I cuz they were all left waving when I left and at that time it was 7:30 but I got there around 5:30 and the phone is still not working I handed her the phone and everything to her she now didn't she said the phone my phone wasn't there she said that the Metro PC will be mailing me a phone from their Factory to my home address I have not seen it yet but I've kept calling every two days and I still have no phone
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Review
#1076230 Review #1076230 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Damaged or defective

Metro PCS Franchise on South Carrier in Grand Prairie, Texas | MetroPCS

1.0
Details
I bought a brand new LG K 20 cell phone. on Tuesday June 20, 2017. The phone never charged properly. When I returned the phone 2 days later the owner said that I had caused the problem from abuse. There was a piece of lint or dust in the charge port. At first the girl who worked there said it was a piece of candy in the charge port. There may have been dust or lint but definitely no candy. Nothing but lies and abuse from these money grubbing idiots. They told me that I ruined the battery. I told them if they think a piece of dust in a charge port could ruin a battery they had no concept of the physics of how a battery works. They knew it all because; they worked there, and my 40 years as an electrician was *** because they worked here. All the phones are quality checked before shipping. Total BS. Thousands of phone are produced in those cheap Chinese factories every day. You can't tell me that every one is perfect. Because that is just bull ***. Some are bound to fall through the cracks. It absolutely had to have been my abuse. I bought an LG phone because I have gotten quality products from LG in the past but this one was a LEMON. I don't know where these rude incompetent jerks came from but they won't be in business long if they don't learn about customer service. Avoid this Metro PCS franchise at all costs. The guy accused me of abusing the phone after I proved it was defective. He basically called me a liar. I don't know where he is from , but in Texas them is fighting words. I wanted to reach across that counter and choke him out. If this doesn't get resolved soon he will have some serious revenge pranks coming his way.
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1 comment
Rayfield
#1355985

Metro PCS eventually corrected the problem by replacing the phone; however, I had to go to the corporate headquarters in Arlington, Texas to resolve this situation. My problem with this specific dealer remains unresolved.

Metro PCS is great just not this particular dealer. The Metro PCS dealer at 2205 W Interstate 20, Grand Prairie, TX 75052 was very helpful.

Review
#1067026 Review #1067026 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Cons
  • Accusing me of being a liar and a cheat
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Deliver product or service ordered

Lg Electronics Cell Phone Review

1.0
Details
Bought an S 5 speakers making horrendous sounds try to return it the next day after purchase sales girl told me nothing wrong with the phone won't exchange it I'm stuck with the horrendous noise coming from the phone even when turn off I pay $500 for the phone waste my money
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Review
#1039343 Review #1039343 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Damaged or defective
3.9
Details

Update by user Sep 16, 2016

Metro PCS did REFUND my unused time pre-paid for. I explained to the representative that the owner of "AUTHORIZED DEALER" is the ENTIRE REASON for my changing carriers!! Also, employees need to be taught to let ppl know to contact the PORTING DEPT for refunds.

Original review posted by user Sep 12, 2016

HORRIBLE HORRIBLE HORRIBLE I switched from flip phone because they were offering Galaxy 5 phones but when went in "Authorized Dealer" store; they were out, but offered a LG K7 til got some in. This was Feb 9 2016. IMMEDIATELY started having issues with losing service...
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Resolved
Review
#917164 Review #917164 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Damaged or defective

Lg Electronics Cell Phone Review

Pissed. Called customer care 6 times issue still not resolved. Can not Receive any calls..text mesages or anything. Was told the issue would be resolved. So im stuck I cancelled my other service so i guess i might as well not have a phone... Irritated. Would not recommend Metro
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Review
#912836 Review #912836 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Damaged or defective

Faulty New Phone From Metro PCS | MetroPCS in Rock Hill, South Carolina

2.9
Details
Purchased a new LG Stylo march 2016 from Metro PCS store that was defective. The screen randomly jerks back and forth and switches to other pages and screens without touching it. I tried 6 times to return or exchange this phone with the crooks at Metro PCS in Rock Hill, SC where I purchased this phone to no avail. They told me all 6 times they were going to order a replacement but they never did. I have ported my number back to my old carrier and and will never do business with this carrier again Not only would they not order me a replacement phone which would cost them nothing they lied to my face telling me that a hurricane hit Texas in Feb. where the phones were sent from as a reason for the delay
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Review
#859745 Review #859745 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Cons
  • Lying customer service personnel
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Full refund

Lg Electronics Cell Phone Review

I just changed to metropcs only had my free phone for 3 days went to pick it up this morning to see if i had any messages and the phone doesnt even come on when i touch the screen. I hope there not gonna try and make me pay a deductible for a bad phone i cant wait until 11am when this store opens up.
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Review
#859710 Review #859710 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Bad quality

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Reviews

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Lg Electronics reviews

Lg Electronics Cell Phone Review

1.8
Details
I think your company's the worst in regards to phone. I have between my husband and i in the past eight years nine phone thst after a few months dont work. My mist recent purchased from Metro PC my recent one only worked for Less Than 3 months, know I have received one different replacement. Which does nit work also, waiting on a nother one to be sent your company phones are the worst ever.
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Review
#859430 Review #859430 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Bad quality