Seller: Verizon Product: Lg Electronics Cell Phone Clear all filters (0 of 81 reviews match)
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Verizon - Phone not working

1.1
Details
Ok i dont know what yall got going but i had my phone for 22 days and this *** phone is not leting me do anything so the touchscreen part is not working so either somebody gone give me a refund or they gone fix it either or
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Review
#1099233 Review #1099233 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Bad quality
1.3
Details
We have the LGG3 phones that the speakers do not work properly! We purchased the phones in July 2016 from a Verizon store in Salem, OR. From the beginning we have had problems with the speakers in both phones and all Verizon has done is made us try all kinds of things...
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1 comment
Jadrien
#1335035

Update: Verizon still has not solved the problem! They sent new Sim cards because they thought that was the issue with the phones' speakers - hasn't changed and still having the same problem.

Review
#1042058 Review #1042058 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Cons
  • Deceitful - they are liars
Reason of review
Damaged or defective
Loss
$750
Preferred solution
Replace the equipment with new items that work!

Dissatisfied With Verizon

2.3
Details
I use to think Verizon was the greatest. I have changed my mind as they do not honor their products that are under warranty, or people who have insurance on their phones. I just bought a LG V10 on March 14th 2016. From day one I have had problems with the phone. I have talked to several different techs, even brought it back down to the store where I purchased it, all BEFORE the 14 day return policy ended. All they did was re-set a few things, uninstall a few apps and reinstall them. Then tell me if I have anymore problems be sure to bring it back. Well I did, but now It's past the 14 days and they REFUSE to issue me another phone. The phone has become worse, it freezes up to where the keypad you use to make a phone won't work, all emails & text messages are locked up so you can't read them, and even in the photo galleries are locked so I can't view the pics. The problem goes away eventually, or I have to power off the phone and back on for these features to work again. Even a factory reset didn't help. I'm tired of dealing with their hit and miss fixes which do not help. I paid over $300 out of pocket for this phone, and it seems a company as big as Verizon will stand behind their customers. Any other company as long as you have your receipt and the product is under warranty will replace the defective product with a new one of the same, not a refurbished product. I didn't just spend $300 to have a refurbished phone offered to me, but a brand new one, and so far I haven't even been given that option. July 1st when I have saved the money, I am getting rid of Verizon, and from this day on I will NEVER EVER refer them to anyone!!
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Review
#825915 Review #825915 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Cons
  • Not honoring warranties
Reason of review
Poor customer service on a defective phone that is brand new.
Loss
$320
Preferred solution
Either replace the phone with a brand new phone of the same, or let me out of my contract so I can go elsewhere.

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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