Lg Electronics Cell Phone Repair Reviews

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I had a LG G4 Cellphone, not nearly as advanced and big as a fridge but believe me it was just as much of a hassle trying to get it repaired. It took over a month for them to repair it when they said it would only take a week. I called once a week every week till it was repaired and they always had a different excuse. Then they said I'll receive and email when repair was complete. Um... No email. I had to call and they said yea it was repaired...
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3.0
I didn't like
  • Could care less about knowing there business and about me
  • Slow service
  • Completing tasks as promised in timely manner
#923362
I have had the phone (LG G4) for seven months and it has spent 9 weeks in repair. I am disgusted with LG and although like the look of the G5 will certainly not be buying one or indeed anything else from this mockery of a company. The website informs us they have a large number of calls, I'm not surprised as it seems nothing is getting fixed and the list is getting longer because of unfit for purpose electrical items. Cheap Korean rubbish under...
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This has been the worst experience I've had in my entire LIFE in regards to phone repair.It has been over TWO WEEKS since I sent my phone to LG. THEY NEVER gave me a shipping label, then when I spent my $23 to send it next day, it was picked up (signed for) and not looked at until 2 days later! NOTHING was fixed under warranty and I immediately am paying more money after outright purchasing this $700 phone! i am appalled and so disappointed I...
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Two weeks after receiving my phone, the headphone jack stopped working. This is a simple fix, only requiring the back cover be removed and the jack swapped out. I contacted LG and asked them to perform only this repair since I got lucky with a phone that worked well and to please not remove my glass screen protector that had been on for just one week. Here's what their repair department did: - They removed my screen protector - They then...
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2.4
I didn't like
  • Customer care
#829623