Product: Lg Electronics Customer Care Clear all filters (0 of 28 reviews match)
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Lg Electronics - Terrifying

Called five times and still no service
1.0
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Lg Electronics Customer Care
#1372264
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refrigerator broke down on 7/8/18, tried contacting LG no luck so called my local repair man. He came our 7/14/18 said it needed a new compressor and seal system. He said this refrigerator was a lemon and it would, if I had the parts, $900 for them to do the labor. I...
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Anonymous
Anonymous

Oh goodness! I deeply apologize for not only the total monetary loss, but the poor customer service you’ve received and having to go so long without a refrigerator. If you sti...

3.0
Product
Lg Electronics Customer Care
I liked
  • Design of products
I didn't like
  • Speed of repair
#1337903
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Still waiting to hear from LG, it seems they do not care at all about customer service. As of this morning they are in trouble again because of a child getting into a front load washer. Not good reports on LG products on the internet. They have not contacted me about...
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1.0
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Lg Electronics Customer Care
I didn't like
  • Horrible service
#1304646
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Lg Electronics - Poor customer service.

I called lg to get the size of the screw that secures the microwave to the cabinet because it came with no hardware. After giving the model and serial number to the non american broken English speaking woman and being on hold for 15 minutes she told me just a "regular " size screw. I told her she apparently had no idea what a screw even was and was completely useless in her job.
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Lg Electronics Customer Care
#1128017
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BAD service, Poor communication, Lack of support all for the heavy price they have for their products.I had my refrigerator which I purchased in 2015 with an extended warranty through HHGREGG (another *** experience) and exactly in a year I had issues with the Freezer...
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bhines54_78
bhines54_78

LG should be very ashamed to treat us American people the way they do, Very *** if you ask me, and from what I read seem like the percentage of unhappy Customers over shadow t...

1.0
Product
Lg Electronics Customer Care
I didn't like
  • Customer satisfaction not their priority
  • Speed to address my problem
  • No customer empathy at all
#1086016
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2 year old French door refrigerator went out (Compresser ) back ordered at least 3 weeks .LG , the extended warranty co , and there service rep do not return calls and can't decuss reinburcment of the fridge or the grocery I have lost until the compesser is fixed. I...
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Lg Electronics Customer Care
#1079791
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I own an LG air conditioner that can set on fire.The recall of that model became effective in December, 2016. They are correct in that it should not be used. What they don't tell you is what the fix is - it is an add-on that can result in the air conditioner shutting...
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almightyoz
almightyoz

Here ya go, google LG live chat. Or facebook. Or twitter. Or burst into flame .

Product
Lg Electronics Customer Care
#1072765
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Lg Electronics - 1 month old electric range, the display quit working

Called LG right away. It's been 3 months and all we've got is the classic run around. Horrible customer service. At this point I wouldn't buy another LG product ever.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Lg Electronics Customer Care
#1055808
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Thank you for choosing LG Electronics for your mobile device! We recognize that you have numerous options when selecting a mobile device and it is our priority to provide you with the highest quality products and service. We're sorry to hear that you've experienced a...
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2.9
Product
Lg Electronics Customer Care
#1017643
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The worst customer service!It's now been over a month that they've been working on it. We were told 8 days ago they were finally sending us a refund, we never received it, so called again and turns out they never sent it! In that time we moved to a different state,...
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1.3
Product
Lg Electronics Customer Care
#997842
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