I called T-Mobile with a concern regarding my Bluetooth headset hbs-900. The T-Mobile representative called LG on a three way conference call.
The representative that answered for LG was rude from the moment she answered the phone, she kept us waiting as she did something not even asking our names or how she could be of help. The entire call was one of the worst experiences I've had with a company. I asked to speak to a manager and was told one wasn't available and then was hung up on. I called back and asked to speak to a manager and "Valerie" kept arguing with me about needing to know what was wrong with my headset.
When I told her it was about the horrible customer service and that she was now also a reason I needed a supervisor, she hung up as well. I'm pretty sure I will no longer purchase another LG product.
If having good customer service and being treated with dignity, respect, and as a valued customer is important to you I would recommend going to Samsung for your electronic needs. LG is obviously not concerned with the treatment or well-being of their customers.
Angry and pissed off customer.
Warblood wrote the review because of poor customer service at Lg Electronics. Reviewer claimed that he or she wants Lg Electronics to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Maytag. We collected other reviews about products and/or services offered by Lg Electronics lg bluetooth headset 900 for you to read. This information may help you with your purchase decision.