Product: Lg Electronics Range Clear all filters (28 of 28 reviews match)
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LG was to EVEN exchange a range, they sent us NOT THE SAME, we had self clean & conventional, they gave us EASY CLEAN & NOT conventional, this issue has been going on for a very long time. They will not return calls, so I emailed pissed consumer to complain. I do not...
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1.0
Product
Lg Electronics Range
I liked
  • I want the range that was promised
I didn't like
  • That this issue has been ongoing to long
#1279029
We bought a stove and refrigerator with from Conns Home Plus in Waco Texas about a week before Thanksgiving 2017. When the delivery people came to deliver it and it was 2 am in the morning when they finally did decided to come deliver it as we were waiting since 8 am...
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1.0
Product
Lg Electronics Range
#1250931
I'm in my 3rd. go round with L G about an oven that doesn't heat. The range was exactly 3 yrs. old when it quit on Nov.21. Since then my oven has worked for 2 mos. and 8 days until 5/4/2018. My 1st. problem was finding a service that would work on it. I finally called...
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h.kitchener
h.kitchener

This is why you buy a basic, no-frills appliance and when it starts giving you problems, you buy another to replace it. Just dump the thing and buy a different brand.

Product
Lg Electronics Range
#1249947
Have "tried" to work with the company for YEARS, no one cares, they do not speak the truth, tired of getting the run around from MANY employees, NO ONE WILL HELP! Will NEVER buy another one of their products, have told my story to MANY, they are a horrible company to...
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1.0
Product
Lg Electronics Range
#1222504
I purchased a new range from LG, which was installed in June 2017.It does not heat properly, and has not from the start, usually fluctuating by as much as 75 degrees. I have called LG repeatedly. The customer services representatives, who usually speak very poor...
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Anonymous
Lgunhappy

Still not resolved in January. They say it has been sent to return authorization but I cannot get any information and Best Buy doesn't know anything about it.

1.0
Product
Lg Electronics Range
I didn't like
  • Customer service and not honoring warranty
#1143702
In December 2016 I purchased an LG stove from Home Depot.It was during the Christmas season and I noticed immediately that the top oven didn't cook as well as the lower, and didn't heat to the chosen temperature. Time went on and finally earlier in July I got service...
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Anonymous
me

You know when you bye a water heater say a 6 yr model they will ask you if you want to purchase an extended warranty , you dont need one because the unit is covered for the 6 ...

Anonymous
Anonymous

If they BUILT it in December of 2015, it would have been a 2016 model. Model year is not the same as manufactured year (just like cars). Otherwise you could never buy a 2016...

2.7
Product
Lg Electronics Range
#1075545

Lg Electronics - Range Review from Pennsville, New Jersey

I bought an LG oven range, microwave, and refrigerator exactly 2 years ago and about 6 months ago the oven range went and cost me 500.00 to repair a faulty wire. Now two weeks ago the microwave stopped working. These are the WORST appliances I've ever owned. The factory warranty is one year and their is no one in my area that works in LG so I had to pay more for repairs. ONE year and things are breaking, REALLY????? LG is the worst!!!!!
1.0
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Pennsville, New Jersey
Product
Lg Electronics Range
#949636
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I have had a horrible experience with LG and will never buy another LG product. About 8 months ago I bought as beautiful electric range with the purple/blue oven that self cleans at a low temperature. The stove is still working great but I noticed that the enamel in...
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Anonymous
Marianne

Contact the AGs office in NJ where the headquarter is. They have a file for mine and the more complaints they get them something will be done.

Anonymous
Lucie

I just had the same problem with my oven. Just started the process with the store that sold me the oven and see where it gets me

Product
Lg Electronics Range
#772619

Lg Electronics - Waste of time

Canadians! DO NOT BUY LG PRODUCTS!! Bought the LG LMV 1600 just over a year ago and it stopped heating. Was told by the local LG tech that there was a recall on this unit. Wasted several weeks dealing with the *** customer service employees. Got nowhere! Not even going into detail about my dealings with Samantha and her friends, Marcia and Louis(you know that guy...the one who can't speak English!). If you are reading this, you already know what I'm talking about. Do yourself a favour, and believe what everyone is saying on these forums....*** products and even worse customer service. The really great news out of all of this is that we don't have to work for this lousy company!! Thank God
Product
Lg Electronics Range
I didn't like
  • Repair issues handling
  • Representative
  • Products
#619409
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Lg Electronics - LG Monitor Defective, Customer Service Made Switch, BEWARE

I purchased a LG 24" monitor, mod#24P56HQ, in June 2014 from Best Buy, $199.00, and less than 3 months later it began uncontrolled flashing and rolling of screen images, and then black out completely that could only be stopped/reset by power disconnect & start. LG Customer service issues RMA# & I mailed back for repair or replacement as "warranty states". When replacement arrived I discovered a completely different model than I sent in. I got back a REFURBISHED, NOT NEW OR REPAIRED 24" unit, but a 25", mod# 25um65, that is at least 2" less in height than the one originally purchased. Note that Best Buy's agreement (stated by BB cust service) with LG monitor products (and perhaps even broader range of products) does not allow for in-store exchanges on defective products. Upon inspecting the "replacement" unit and knowing I could not use it in the work I do, I followed up with LG cust service expressing my dissatisfaction and asked why I did not receive same class/model of product back and why a refurbished product much less. LG cust service responded in email stating verbatim " The monitor you received is a new model that just came out...It's been a pleasure assisting you....", nothing more addressing why, interest to exchange for same model purchased, NOTHING! Calling BS on LG customer service. Extremely dissatisfied with LG monitor products and more with LG customer callous switch-a-roo.
1.0
Details
Customer service
Product or Service Quality
Warranty
Product
Lg Electronics Range
I didn't like
  • Callous customer service response
  • No in-store replacement
  • Defective monitor
#546670
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