Product: Lg Electronics Refrigerator Clear all filters (0 of 131 reviews match)
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We spent $2,022 on an LG French Door refrigerator in May, 2012. The compressor went out in April, 2018 but was covered under a 10-year warranty. LG stated they would not send the new compressor directly to us, they would only send it to an LG authorized service...
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1.7
Product
Lg Electronics Refrigerator
#1352817
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My LG refrigerator, bought in November of 2017, would not hold refrigerator temperature. I called LG and they gave me diagnostics to go through. ie. pull the plug and leave the refrigerator off for 45 min then plug it back in and see if it resets. It did not. After...
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1.0
Product
Lg Electronics Refrigerator
I didn't like
  • Disregard for customers frustration
  • Product is a lemon and extremely poor customer service
  • Loss of food policy
#1340721
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We purchased LG Frenchdoor refrigerator in August 2015 for about $2700.00. In June 2016 it stopped working, needed repair, ice on the fan was the issue. Three months later, September 2016, stopped working again, same issue, another repair. The next month, October 2016,...
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LG Electronics
LG Electronics

Hey whoppingrockhopperpenguin, what you have described is far from what we expect. The amount of repairs along with the food loss is unacceptable to us. I would love to gather...

1.1
Product
Lg Electronics Refrigerator
I liked
  • Respectful customer service reps
  • Easy to reach customer service
I didn't like
  • That i was told i had to follow the warranty info in every way
  • Repeated need for service on this expensive item
  • Product quality
#1336027
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Below is the letter I wrote to LG. I also wrote to Kenmore & SEARS. Thus far, only LG has responded. Basically they told me it was my problem & there was nothing they could do. So I'm stuck w/a $2,000 plus shiny kitchen ornament & no idea when the thing will work...
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1.0
Product
Lg Electronics Refrigerator
#1245925
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My daughter purchased a LG refrigerator with extended warranty. Refrigerator died three weeks ago. Menards is no help. They blame LG for sending bad parts, LG blames the service tech that installed the parts, warranty company blames everyone else, and Menards blames...
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Anonymous
Anonymous

This is true of pretty much any store selling appliances. The retail stores are not responsible for warranties or service plans. The manufacturer has a one year repair warrant...

Product
Lg Electronics Refrigerator
#1236759
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I purchased an lg refrigerator from Home Depot. I have had it six weeks and it has not been cooling foods to a safe temperature. spoke to Chad Home Depot in Bellevue who told me LG refrigerator is Nonrefundable. Now I am supposed to let LG service come in to my home to...
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Anonymous
Durpa

Yep can’t return it. Best you can do is contact the manufacturer and claim the manufacturer warranty. They may or may not replace it but it’s your only shot. Home Depot can’t ...

Anonymous
Anonymous

The manufactures won't take them back, why should Home Depot? You purchased a product with a 1 year warranty that covers REPAIRS if the product fails within the first year. Th...

1.5
Product
Lg Electronics Refrigerator
I liked
  • Ge appliances i received
  • Other ge appliances i received
I didn't like
  • I was cheated and taken adavantage of
  • Terrible customer service
  • Lg refrigerator ws defective
#1234667
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My husband and I bought an LG appliance package from HHGregg, which included a double door french door refrigerator with the freezer on the bottom, model #LFX3307660D/00, a microwave, range, and dishwasher. We bought the whole package in February of 1016. A couple...
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1.8
Phnom Penh, Phnom Penh
Product
Lg Electronics Refrigerator
I didn't like
  • No resolution to my problem
#1229861
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Lg Electronics - Refrigerator repair

3month old refrigerator broke a week ago and still waiting on repairs
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
Warranty
Website
Product
Lg Electronics Refrigerator
#1217450
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Geek Squad - Refrigerator repair

Cooling effect stopped all of a sudden
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Product
Lg Electronics Refrigerator
#1172643
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Rc Willey Home Furnishings - Fair Warning.  I wish I would have listened!
Do NOT buy appliances from RC Willey.....EVER!!And from the reviews i have read here the customer service is just as atrocious for other products. We purchased LG appliances from RC Willey. $8500 worth! The dishwasher never worked from the time it was installed. After...
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rcwilley
rcwilley
Rc Willey Home Furnishings Verified Representative

Linda,I'm sorry about the issue with your appliances. I found your account and will follow up with our management to review your concerns and will have them follow up with you...

2.1
Product
Lg Electronics Refrigerator
#1142742