Product: Lg Electronics Refrigerator Clear all filters (0 of 138 reviews match)
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Well.. where do I start.. I have an LG fridge.. it stopped cooling.. I contacted LG and they sent a repair guy.. He spent 12 hours over the course of 3 days to try and fix it. He couldnt. Then LG decided they wanted a second opinion.. so they sent another guy. This guy...
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LG Electronics
LG Electronics

I hate to hear that your refrigerator stopped working as well as having to go through so much to regain custody of your unit. This is far from what we expect our customers to ...

2.5
Product
Lg Electronics Refrigerator
#1395181
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We got a refrigerator from LG for over $2000 and it was delivered to us with a defective door. They told us it was an easy fix so we trusted them. They kept sending up new technicians that would order that same door and it would come with dents and ripples. We had at...
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Anonymous
Innavas

"they" as in LG customer service/ executive support department. We saw/got it from RC Willey. We saw this refrigerator on the flood and we made sure it was one we wanted befor...

Anonymous
Anonymous

Who is this "they" who will not "allow" you to return a new product ? How and where did you see an example or image of the unit prior to purchase which would have led you to c...

1.0
Product
Lg Electronics Refrigerator
I didn't like
  • Poor customer service
  • Defective product no support from lg
  • Are a garbage company
#1393655
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We spent $2,022 on an LG French Door refrigerator in May, 2012. The compressor went out in April, 2018 but was covered under a 10-year warranty. LG stated they would not send the new compressor directly to us, they would only send it to an LG authorized service...
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LG Electronics
LG Electronics

I can certainly understand your frustration trying to get your refrigerator repaired. This is definitely not the kind of customer service we expect our consumers to receive. I...

1.7
Product
Lg Electronics Refrigerator
#1352817
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Lg Electronics - LG sucks

LG your product is bad and your customer service is even worse. After 3 weeks still waiting for a compressor, terrible customer service, please stop selling crap and crappie customer service
1.0
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Customer service
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Product
Lg Electronics Refrigerator
#1349903
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My LG refrigerator, bought in November of 2017, would not hold refrigerator temperature. I called LG and they gave me diagnostics to go through. ie. pull the plug and leave the refrigerator off for 45 min then plug it back in and see if it resets. It did not. After...
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1.0
Product
Lg Electronics Refrigerator
I didn't like
  • Disregard for customers frustration
  • After sales service
  • Product is a lemon and extremely poor customer service
#1340721
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We purchased LG Frenchdoor refrigerator in August 2015 for about $2700.00. In June 2016 it stopped working, needed repair, ice on the fan was the issue. Three months later, September 2016, stopped working again, same issue, another repair. The next month, October 2016,...
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LG Electronics
LG Electronics

Hey whoppingrockhopperpenguin, what you have described is far from what we expect. The amount of repairs along with the food loss is unacceptable to us. I would love to gather...

1.1
Product
Lg Electronics Refrigerator
I liked
  • Easy to reach customer service
  • Respectful customer service reps
I didn't like
  • Repeated need for service on this expensive item
  • That i was told i had to follow the warranty info in every way
  • Short life span
#1336027
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Bought an LG refrigerator in October 2017. It quit cooling on July 21st. As of today, August 17th a repair tech from a Service Center recommended by LG has been out 4 times. They have replaced the fan and all air ducts, confirmed that there is no obstruction and cold...
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LG Electronics
LG Electronics

I can definitely understand your frustration with having a refrigerator, that’s under a year old, stop working. Having multiple failed repairs and being without a refrigerator...

h.kitchener
h.kitchener

At least you were wise and bought a basic, no-frills fridge. For all the trouble you have had with the fridge and LG, I would just wander over to Lowe's and buy a new one---no...

Product
Lg Electronics Refrigerator
#1332047
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LG charged me $650 for the fix for a $900 refrigerator. Technician come three times, changed compressor twice, since first replacement has defect. Wasted me more than 1 and half days during weekdays. I live without refrigerator for more than 2 weeks in summer, LG...
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LG Electronics
LG Electronics

Oh no! It's so disappointing to hear that you have to deal with these difficulties; Having to go through the troublesome repairs and paying out of pocket. I’m appalled and I w...

Anonymous
Lynn Green

LG side by side refrigerator to years compressor went out,one month talking to these bozos not the least bit of help,my daughter has a fridge like mine compressor went out fir...

Product
Lg Electronics Refrigerator
#1282295
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Sears - Refrigerator warranty

In 2013 I purchased an LG refrigerator from Sears. The refrigerator has a sign in the front saying 10 year compressor warranty. In June 2018 the compressor failed. I scheduled a service visit with Sears repair and found out that the compressor is not guaranteed and the repair would cost $800. I declined, but I had to pay $125 for the service call. The refrigerator was repaired by AAA APPLIANCE REPAIR for $350.
1.0
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Lg Electronics Refrigerator
#1274218
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Below is the letter I wrote to LG. I also wrote to Kenmore & SEARS. Thus far, only LG has responded. Basically they told me it was my problem & there was nothing they could do. So I'm stuck w/a $2,000 plus shiny kitchen ornament & no idea when the thing will work...
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1.0
Product
Lg Electronics Refrigerator
#1245925
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