Product: Lg Electronics Refrigerator Clear all filters (143 of 143 reviews match)
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Sears - Circles of "customer service"

I have been going in circles for six months just trying to get a light bulb replaced on a brand new frig.... it went out 2 weeks after purchase. Good luck to the next moron that buys anything from Sears ever... I know I will not be that moron again!!
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Lg Electronics Refrigerator
#1549358
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Lg Electronics - Terrible service, taking 3 months to resolve problem with icemaker. Service tech out to resolve problem, ordered part, not delivered on date. Can't re-schedule for 5 days.

Of course I contacted them, can only speak with person who speaks broken English. They just repeat a mantra.
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Lg Electronics Refrigerator
#1541133
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I am so incredibly disappointed with our LG refrigerator. We spent over $3500 less than 8 months ago on a brand new refrigerator. It is COMPLETELY useless. We've had an LG licensed service technician to our house three separate times (3 days off from work) to repair...
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1.0
Triana, Alabama
Product
Lg Electronics Refrigerator
I didn't like
  • Customer service does not care and does not help
  • Horrible service
  • Lack of customer support
#1527199

Lg Electronics - Don't ever buy LG!!!!

I bought a LG Fridge 15 months ago...huge mistake! For 3 weeks now my 4 kids and i have been living out of coolers. 2 times we have had repair people to our house with no end in sight. I have been on hold with LG "customer service" for a toral of 3 1/12 hours. The repairs are going to cost me almost as much as i bought the unit for. DON'T BUY ANY LG PRODUCTS!
Product
Lg Electronics Refrigerator
#1514673
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Lg Electronics - Worst ever customer “service “

1 year old too of the line refrigerator. Their certified repairman couldn’t fix. Same runaround and nasty service reps and supervisors as reported by others. Their entire jobs are to wear out complainers. Will not honor warranty. Avoid LG like the plague
1.0
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Product
Lg Electronics Refrigerator
#1479694
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Well.. where do I start.. I have an LG fridge.. it stopped cooling.. I contacted LG and they sent a repair guy.. He spent 12 hours over the course of 3 days to try and fix it. He couldnt. Then LG decided they wanted a second opinion.. so they sent another guy. This guy...
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Anonymous
Rhonda

Love the response from LG to contact the same customer service reps that haven’t helped you thus far! Same response to my review of the defective LG product I bought!

LG Electronics
LG Electronics

I hate to hear that your refrigerator stopped working as well as having to go through so much to regain custody of your unit. This is far from what we expect our customers to ...

2.5
Product
Lg Electronics Refrigerator
#1395181
We got a refrigerator from LG for over $2000 and it was delivered to us with a defective door. They told us it was an easy fix so we trusted them. They kept sending up new technicians that would order that same door and it would come with dents and ripples. We had at...
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Anonymous
Innavas

"they" as in LG customer service/ executive support department. We saw/got it from RC Willey. We saw this refrigerator on the flood and we made sure it was one we wanted befor...

Anonymous
Anonymous

Who is this "they" who will not "allow" you to return a new product ? How and where did you see an example or image of the unit prior to purchase which would have led you to c...

1.0
Product
Lg Electronics Refrigerator
I didn't like
  • Are a garbage company
  • Defective product no support from lg
  • Poor customer service
#1393655
We spent $2,022 on an LG French Door refrigerator in May, 2012. The compressor went out in April, 2018 but was covered under a 10-year warranty. LG stated they would not send the new compressor directly to us, they would only send it to an LG authorized service...
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LG Electronics
LG Electronics

I can certainly understand your frustration trying to get your refrigerator repaired. This is definitely not the kind of customer service we expect our consumers to receive. I...

1.7
Product
Lg Electronics Refrigerator
#1352817

Lg Electronics - LG sucks

LG your product is bad and your customer service is even worse. After 3 weeks still waiting for a compressor, terrible customer service, please stop selling crap and crappie customer service
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Product
Lg Electronics Refrigerator
#1349903
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My LG refrigerator, bought in November of 2017, would not hold refrigerator temperature. I called LG and they gave me diagnostics to go through. ie. pull the plug and leave the refrigerator off for 45 min then plug it back in and see if it resets. It did not. After...
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1.0
Product
Lg Electronics Refrigerator
I didn't like
  • Loss of food policy
  • Disregard for customers frustration
  • Product is a lemon and extremely poor customer service
#1340721