Product: Lg Electronics Refrigerator Rating: 1 Star Clear all filters (31 of 160 reviews match)
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1.4
Details
I have a refrigerator that is no been working over a month tech from lg went 8 times not fixed they send me a other servicer and I call and ask what the part were going to be replace and Eta to LG and to the servicer nothing I have to call every time to find out 3...
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Review
#1711671 Review #1711671 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Customer service reps were not helpful
  • Products
  • Customer service and not honoring warranty
Reason of review
Damaged or defective
Loss
$400
Preferred solution
Let the company propose a solution
Tags
  • rip off warranty
  • Lg Horrible Product
1.0
Details
I purchased my new refrigerator from Sears four years ago. First of all I purchased Kenmore, not knowing it was LG!!! The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the...
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Review
#1650379 Review #1650379 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Pros
  • Beautiful designs
Cons
  • Do not work
  • Major useful feature of item now permanently disabled
  • Refrigerator has not worked from day 1
Reason of review
Damaged or defective
Loss
$2300
Preferred solution
Replace the refrigerator
1.0
Details
Have tried reaching out to LG on multiple occasions. Between our electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most...
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1 comment
Anonymous
#1762527

$10,000 means nothing to a giant multinational corporation like Lucky Goldstar. It's less than one second's worth of production at some far east factory. To us, it's our hard earned money ; to them, just another fish in the sea.

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Review
#1637659 Review #1637659 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue
1.0
Details
My 2+ yr old French Door frig went out on June 23. Called Sears (A&E) for service and they came out on June 26. It needed new compressor and other parts. The appointment to repair it was scheduled for July 9. I had to rent a refrigerator that week because I could not...
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Review
#1596397 Review #1596397 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue
Loss
$500
Preferred solution
FIX MY REFRIGERATOR AND PAY FOR LOSS OF FOOD -- AND RENTAL OF FRIG
1.0
Details
LG fridge stopped working. LG said the would have tech come out today between 8 and 5. Around 2:30 I called LG to get an update. The said the work order was cancelled w/o reason. They assured me they would escalate the problem and have a resolve within 30 minutes. I...
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Review
#1591081 Review #1591081 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
1.1
Details
Our refrigerator failed and was repaired. It failed again and we called for service. The tech scheduled two appointments and failed to call and show up for either of them. We finally spoke with a supervisor who made a third appointment with the same guy for another...
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1 comment
Anonymous
#1731512

Mine too after only 3 months! Turned out it was allegedly a manufacturing defect, all the freon had leaked out if it.

I lost over 200.00 worth of food because the technician couldn't come out until 5 days later. I had to give food away instead of letting it spoil. Even when the tech did come out, I still had to edit an additional 2 days to get the part in. I had purchased the extended warranty too!!!

I wrote a letter of complaint to see if I would he refunded the cost of food. I also spoke with 3 different customer service reps, twice I was told yes I would be reimbursed & 1 told me flat out NO.

7 mos. later, still no response or reimbursement!

Review
#1589946 Review #1589946 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Lg Electronics in Edgewater, New Jersey - Worst quality : LG Refrigerator

1.0
Details
My LG refrigerator is not working in less than 2 tears due to its compressor failure. Called LG customer service and reported this issue, and was told the technician would come to fix it. After replacement of the compressor and the main board, the unit still not working
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Review
#1575984 Review #1575984 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Big mistake to buy lg refrigerator
Reason of review
Work Experience or Job Application
Loss
$1800
Preferred solution
Full refund
1.0
Details
We bought an LG refrigerator over $3000 that the cooling system went out in at 3 years old. We called the customer service number and they informed we could get a tech to come out next day, and that cooling system is covered by warranty, but the repair company texted...
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Review
#1557093 Review #1557093 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue
1.0
Details
I am so incredibly disappointed with our LG refrigerator. We spent over $3500 less than 8 months ago on a brand new refrigerator. It is COMPLETELY useless. We've had an LG licensed service technician to our house three separate times (3 days off from work) to repair...
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Review
#1527199 Review #1527199 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Lack of customer support
  • Horrible service
  • Customer service does not care and does not help
Reason of review
Damaged or defective
Loss
$3800
Preferred solution
Full refund
Tags
  • Terrible product
  • lg customer service canada
  • Bad Lg Products And Service

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Reviews

  1. 213 reviews
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  3. 31 reviews
  4. 6 reviews
  5. 1 review
Lg Electronics reviews

Lg Electronics in Mcdonough, Georgia - Worst ever customer “service “

1.0
Details
1 year old too of the line refrigerator. Their certified repairman couldn’t fix. Same runaround and nasty service reps and supervisors as reported by others. Their entire jobs are to wear out complainers. Will not honor warranty. Avoid LG like the plague
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Review
#1479694 Review #1479694 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue