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3.6
Details
We purchased a refrigerator during a rebate week.It was delivered with damage. Menards offered a reduction in price if we would keep the damaged one rather than having it replaced, we accepted.We fully expected that we would also get a rebate based on the lower amount...
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2 comments
Anonymous
#1201185

Oh ho, that's pretty shady! Normally I chalk up things like this to consumers not using common sense and not bothering to inform themselves, but yeah...one of the managers definitely pulled a fast one on you there, intentional or not.

Discounted items are price overriden which are automatically ineligible for rebates, that is true, and in this case normally a gm would normally have the front end just write out a credit at the store level for compensatory purposes because of this. Seems like they went the other way on this one though....

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Review
#894196 Review #894196 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Damaged or defective

LG Spring Kitchen Rebate-HOLDS YOU HOSTAGE!!!! | Lg Electronics in Birmingham, Alabama

4.0
Details
I am like most others who purchased the bundle of appliances from LG. I am still waiting on the REBATE. They make us jump through hoops to get the rebate we are offered. Most of the time it is one of the selling points of the purchase then they get to choose how long we wait for the rebate. The rebate center employees offer little assurance as to when and if the rebates will be mailed. They are also RUDE but this may be because they have to answer thousands of times a day with the same response that your rebate has been received but has not been released by the credit card company for payment. I do think it is strange that they will not give you the name of the company issuing the rebate cards...if it were me not only would I give callers the name I would transfer them directly to the president of the company if I suspected they were doing consumers wrong.
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Review
#693226 Review #693226 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Poor customer service
Loss
$300
Preferred solution
Give me my rebate and additional PIA fee of $100 for having to call every week to check the status
Tags
  • LG CHAT

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Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
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