Product: Lg Electronics Refrigerator Clear all filters (160 of 160 reviews match)
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The refrigerator I have is an LG Four door. Two on top, one drawer in the middle and the bottom part is the freezer. I did take pictures of items in the refrigerator top, bottom. The middle was soda in cans and other items which I didn't mind getting hot. But that is...
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Review
#1575570 Review #1575570 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality
Loss
$4320
Preferred solution
Full refund
LG is sending someone out for the 4th time to fix my refrigerator after four months of it being repaired again and again. I had a "certified" company attempt to prior to contacting them directly. LG was supposed to contact me by last Friday with a date for the tech to...
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1 comment
Latiya
#1710965

We are having the same problem with LG. They have terrible customer service.

We can't even get an appointment. They NEVER call back. Been waiting 2 weeks now.

Horrible Horrible Company. I won't be buying another LG product.

Review
#1568540 Review #1568540 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Pros
  • Attempts to fix the problem
Reason of review
Damaged or defective
Loss
$3
Preferred solution
Let the company propose a solution

Lg Electronics in Chatsworth, California - Stuck with a bad expensive fridge

I have the same exact situation- Bought LG French door 2 draws 4K 3/2016 Ice maker broke 10/2016 then the worst happened , I had replace 2X the compressor- but could not get top fridge to cool, sub contractor came to replace 2 huge parts in the inside top back ( THE FANS) - still could not cool- LG came back then and repair man said it could not be fixed- Now I am getting the run around LG scheduled me for another LG repair date 6/25/19- I am not a millionaire- cannot afford to buy another Fridge - What can I do?
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Review
#1563971 Review #1563971 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Damaged or defective
Loss
$3700
Preferred solution
Full refund
1.0
Details
We bought an LG refrigerator over $3000 that the cooling system went out in at 3 years old. We called the customer service number and they informed we could get a tech to come out next day, and that cooling system is covered by warranty, but the repair company texted...
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Review
#1557093 Review #1557093 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue

Update by user Jul 06

Currently still waiting for them to once again "try" and find the correct part. In the mean time my fridge has been further broken by a tech whom was trying to get the correct part ordered. So now not only have I have had 3 additional incorrect parts sent out, I no...

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Review
#1549358 Review #1549358 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Poor customer service
Loss
$2000
Preferred solution
REPLACE MY FRIDGE AN HONOR YOUR WRITTEN WARRENTY!!!!!!!!!!!!!!!!!!! YOU CANT FIND THE PART I HAVE 5 OF THEM SITTING ON MY P.O.S FRIDGE!!!!!!!!!!!!!!!!! IDIOTS

Lg Electronics - Terrible service, taking 3 months to resolve problem with icemaker. Service tech out to resolve problem, ordered part, not delivered on date. Can't re-schedule for 5 days.

Of course I contacted them, can only speak with person who speaks broken English. They just repeat a mantra.
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Review
#1541133 Review #1541133 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Damaged or defective

Mercari - 04/19/2019-$509.90 LG fridge(haven’t got it)

5.0
Details
Where is my LG fridge you charged $509.90 credit card
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Review
#1535750 Review #1535750 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Order processing issue
1.0
Details
I am so incredibly disappointed with our LG refrigerator. We spent over $3500 less than 8 months ago on a brand new refrigerator. It is COMPLETELY useless. We've had an LG licensed service technician to our house three separate times (3 days off from work) to repair...
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Review
#1527199 Review #1527199 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Lack of customer support
  • Horrible service
  • Customer service does not care and does not help
Reason of review
Damaged or defective
Loss
$3800
Preferred solution
Full refund
Tags
  • Terrible product
  • lg customer service canada
  • Bad Lg Products And Service

Lg Electronics in Medford, Oregon - Don't ever buy LG!!!!

I bought a LG Fridge 15 months ago...huge mistake! For 3 weeks now my 4 kids and i have been living out of coolers. 2 times we have had repair people to our house with no end in sight. I have been on hold with LG "customer service" for a toral of 3 1/12 hours. The repairs are going to cost me almost as much as i bought the unit for. DON'T BUY ANY LG PRODUCTS!
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Review
#1514673 Review #1514673 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality

Lg Electronics in Mcdonough, Georgia - Worst ever customer “service “

1.0
Details
1 year old too of the line refrigerator. Their certified repairman couldn’t fix. Same runaround and nasty service reps and supervisors as reported by others. Their entire jobs are to wear out complainers. Will not honor warranty. Avoid LG like the plague
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Review
#1479694 Review #1479694 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue