The LG is able to give me only one possible repair outlet to take a look at my failed refrigerator. I bought it several months ago and it is under warranty.
I am still waiting for a call from the LG approved technicians to schedule an appointment. Maybe 10 days from now? Two weeks? A month?
The outlet is about 40 miles from my home and the receptionist did not sound too enthusiastic about setting an appointment.
Due to LGs failure to have a sufficient number of approved providers i will be spending this Thanksgiving without a refrigerator. Paid $ 1600 for it. Very bad product and very poor customer service.
By the way i live around a major populated area with numerous appliance repair shops around. But they are not approved by LG.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Lg Electronics. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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