Product: Lg Electronics Repair Clear all filters (2 of 61 reviews match)
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Lg Electronics in Winnsboro, South Carolina - LG Appliance Customer Service is a joke!

Lg Electronics - LG Appliance Customer Service is a joke!
I purchased an LG range, delivered on a Friday evening. Stainless finish very reflective -- did not see the dents until next morning in full sun. Called Monday (next working day). Rep says choice: $250 credit or new door. I take door. Rep says they have to find local technician - will call in 3-5 business days. Five days later, technician calls. Says LG refuses to honor the repair because it has been more than 7 days! Five of those days were spent waiting for LG to find the technician! What a joke! Love the range, but hate the service!
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1 comment
Anonymous
#859457

I wouldn't think LG would have anything to do with this. You should have contacted the retailer you purchased the unit through.

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Review
#521456 Review #521456 is a subjective opinion of poster.
Service
Lg Electronics Repair
Loss
$250

Lg Electronics in Garland, Texas - LG dishwasher model# LDS4821

Lg Electronics - LG dishwasher  model# LDS4821
I would give LG service negative stars if I could. I purchased a dishwasher in April, model# LDS4821ST, and the unit has worked pretty well. Recently and suddenly, the paint on one of the control buttons started to come off. I called LG, sent them pictures and was told that it was a cosmetic problem and they would not repair. I understand if this was a year or 2 from now but 4 months after purchse the paint is coming off? It is an obvious quality problem. I purchased a washer and a drier from LG about 5 years ago and feel they were of much better quality than their current products. I bought a fridge as well in April and that has problems already as well. LG was totally dismissive and worse, refused to send me their response in writing! I'm still paying for the appliance that already looks *** DO not buy their products,find a company with a good service!
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Review
#259237 Review #259237 is a subjective opinion of poster.
Service
Lg Electronics Repair
Loss
$700

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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