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Lg WM4270HWA | Lg Electronics in Bridgeville, Pennsylvania

1.8
Details
Purchased this unit from Best Buy on 2-19-15. Ran great for 8 months than started to sound like a jet engine during the spin cycle. Spoke to LG tech support on 1-5-16 and was informed that I needed to run the tub clean cycle, no help. Called back on 2-22-16 and was told the unit was out of warranty. Called a local repairman and was told it was a catastrophic failure. Bearings, tub, seals, stader etc all bad. The cost of repair is more that I paid for the unit. I will never buy anything LG. I will also tell everyone the same.
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Review
#804770 Review #804770 is a subjective opinion of poster.
Service
Lg Electronics Repair
Pros
  • N o t h i n g
Cons
  • After sales service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Lg Poor Quality
  • Lg Poor Customer Service

Service people do not know their appliances | Lg Electronics in Vanderbijlpark, Gauteng

2.0
Details
I have got a LG dishwasher, worked wonderfully, but don't get a problem with the machine as the repair people are useless. Gives a code HE they replaced the whole heating unit, paid the call out fees but dishwasher still throws out code HE. called the repair people from Johannesburg once again, am still waiting for a reply, problem is still there they do not know how to fix it or where the problem is. they do not answer a phone so no feedback and part was replaced which was not even necessary as the wrong part has been replaced.
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Review
#795804 Review #795804 is a subjective opinion of poster.
Service
Lg Electronics Repair
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

LG support(phillipines) is without any ability to think | Lg Electronics in Orlando, Florida

1.7
Details
sent my broken headphones back to LG of 8/24/15 using the Fed-Ex label they emailed me which included their RMA number. Waited and waited for them to be returned. Now, I've called them about 8 times. I think they lost them and now are giving me the runaround. called mid-sept; "status will be available after 24-48 hours, call again" called 10/15/15 created a new RA#, escalation set up, "upgraded status" "fault of agent for shipping label used under old RA#", Proved to them (via fed ex) that they received the headphones. "not your fault, really am sorry, we will send an email with tracking when they send the headphones" called 10/26/15 new LG RMA number, and new "ticket#", if not found they will "replace it" called 10/29/15 "no updates" call back in 24-48 hours called 10/30/15 "escalated to repair facility" called 11/4/15 new RMA number again and a new ticket# I have not gotten any response back from LG; just calling them every few days now.
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Review
#728829 Review #728829 is a subjective opinion of poster.
Service
Lg Electronics Repair
Reason of review
Poor customer service
Loss
$85
Preferred solution
Deliver product or service ordered

I have been lodging multiple complaints for AC repaired and delivered on the 5th of September, still not working satisfactorily | Lg Electronics in Maharashtra

1.8
Details
I made the biggest mistake of my life by buying an LG product, the service center has collected my split AC twice in the last 45 days, it comes back with the original problem of not cooling with additional problems, they took the indoor unit and fixed it back on the 5th of Sept changed the cooling coil, it still does not cool and water drips inside, technicians then take the outdoor unit and bring it back, no cooling water dripping, now I am told that the gas has leaked again and the drain pipe collar is broken. SAVE ME.
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Review
#549152 Review #549152 is a subjective opinion of poster.
Service
Lg Electronics Repair
Pros
  • Product
Cons
  • After sales service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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