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Lg Electronics Tv Review

1.0
Details
I bought a 4k ultra Hd LG Tv. It didnt work from the day i opened it. HH Gregg held me responsible and now I owe $1400 gor a tv an warranty on a tv in their possesion. Corporate level and store level both turned their back on me. Accusing me instead of helping me. Their tv warranty is vague. Dont do business with this companu!
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Review
#824065 Review #824065 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Damaged or defective

Lg Electronics in Ashburn, Virginia - Lack of customer support

2.0
Details
After purchasing a high end oled hdtv, I needed to purchase extra 3D glasses. At this point I've emailed LG five times, called their support phone (twice) with no call back, sent a letter via US mail. Four months has gone by and ZERO response. After spending $6000.00 dollars for the TV and no support, just great!!! What must one do to get help/attention with these people? The above describes my problem, I don't need more words. However I'll simply add more blather to fill the box. Eighty so far, this is almost as bad as dealing with LG support. Thank you for listing my complaint this time.
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1 comment
Anonymous
#1146303

I have the same $6000 TV. Just be happy it's lasted you this long.

Mine had a service issue after only ONE month! And the service is HORRENDOUS!

Even the management team member was rude & useless.

I'm selling it at a $2000 loss as soon as it's "repaired" & buying a Samsung for 1/2 the money. Not worth the stress.

Review
#822480 Review #822480 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Friendliness of front line customer service
Cons
  • Lack of customer service
  • Lack of contacting me
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.0
Details
In the past I always maintained LG made the finest TV. After 3 years of light use, the 37" flat screen LCD in our daughters room caught on fire on the inside, which she luckily pulled the plug on before it could spread. LG claims it is a maintenance issue and if only I...
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1 comment
Anonymous
#1726229

I had an LG TV catch on fire in my living room while I was watching it about a month ago. I’ve seen similar stories across the internet. No more LG for me

Review
#816304 Review #816304 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
product fire
Loss
$500
Preferred solution
Full refund

Lg Electronics - Tv Review from South Lake Tahoe, California

1.0
Details
I bought this tv from best buy around Christmas 2015...i got this tv on sale...was told i had manufacturer warranty.plus i bought extended warranty...the panel went out not even two months after i bought it...i have been waiting almost a month for them to fix it...two hours before they were supposed to show up i received a phone call saying the panel was not available and was forced to settle for a tv at a lesser value from best buy...lg warranty stated my tv would be fixed or replaced...TOTAL BS...so now waiting for a Samsung tv in 3 days...i will never buy lg anything again...and will advise everyone i know do do the same....Thanks for NOTHING! LG
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Review
#813454 Review #813454 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Warranty issue

Lg Electronics - Tv Review from Stephenville, Texas

I had an LG washer for 2 1/2 years and had trouble with uneven loads, finally would not pump water! Called Sears where I bought it and they said I needed to put a new panel in it for 250.00 dollars! Then called LG they did diagnosis over phone wanted me to have serviceman specially for LG, no one close! I gave a lot for that washer! Ended up so disgusted I went a bought a new Maytag! I will tell all my friends not to buy LG appliances and I will never buy an LG tv as well! Word of mouth can ruin a company! I think I should have been taken care of! Such a *** piece of equipment!!!!
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Review
#812085 Review #812085 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Poor customer service

Lg Electronics in Miami Beach, Florida - NEVER AGAIN AN LG product! HORRIBLE SERVICE!

1.0
Details
After having an issue with my LG Smart TV, I call LG technical service to get a tech to come to my house to fix it. The call was taken from someone in India, and after explain the issue, the guy tells that the mother board need to be replaced, the technician will be able to come the next day between 8:00am to 12:00 and the cost is $297.00. I paid with my credit card and I thought that the issue would be resolved the next day. Not so easy!!! After calling LG, as of now, I have been on the phone 2 hours and 58 minutes and keep being transferred from department to department. The only words I hear is I apologize but no one does anything! At this point I just hope to get a refund and will take my tv to the Best Buy or will throw it in the trash along with all LG! I am still on the phone trying to get the refund after 3 hours as of now! Incredible and truly horrible service! Now I have to call again another number! If you read this post DO NOT ever buy LG products! Spend your money in a company that has better service! LG NEVER again!!
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Review
#811702 Review #811702 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Poor customer service
Loss
$297
Preferred solution
Full refund
Tags
  • Lg Service Usa

Lg Electronics in Langley, British Columbia - 4K 49 TV

Bought a 4K TV could not use it on the internet and stay on line , when I phoned them for service they mad a appoint nobody showed then got a number for the service Co. in my area the knew right away what is was came out with a board that did not fit. They tried to get a part and could not get it have been at this for 2 months pretty bad for a new TV . Still waiting fot LG
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Review
#810208 Review #810208 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Poor customer service
1.4
Details
LG are trying to fob off customers when their TV randomly cracks. I was told the crack "Usually" denotes impact damage I too have some issues regarding LG Customer service and problem with my 12 and half month old 55UB850V 3D 4K TV. Price was £1499.00 A mark appeared...
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1 comment
Anonymous
#1204914

I had the same issue after 8 months with an LG 65UF7700.

It even has the issue in the same quadrant as your TV, lower left side. I also have vertical and horizontal lines running across from the epicenter.

LG is adamant that there was an impact to the screen.

I was out of the country for 3 weeks and found this upon returning. I have filed a complaint on BBB.

Review
#788116 Review #788116 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Bad quality

Lg Electronics in Lancaster, Ohio - YOUR ROTTEN WARRANTY AGENT

2.4
Details
I am 80 yrs,old and handicapped with two open heart surgeries.Your lg47ln5200 tv which i purchased 1/9/14 and bought extended warranty WITCH I THOUGHT WAS SOLD BY YOU, NO APPARENTLY YOU FARM WARRANTY THRU SERVICE NET WARRENTY,LLC LOCATED JEFFERSONVILLE,IN 47130.THESE LYING INCOMPENTY PEOPLE HAVE DONE NOTHING BUT GIVING ME THE RUNAROUND FOR WEEKS. Your tv blew out and been without a tv and suffer in my condition for several weeks. I HAVE BEEN LIED TO AND GETTING NO DECENT SETTLEMENT TO MY CLAIM. THEY OFFERED ME A LOUSY BUY OUT OF $419.00. I paid $500 plus $34.00 tax since this was a lemon and i thought it would last me the rest of my life,iam sick about this low buy out. SINCE I HAVE NO CHOICE BEING WITHOUT A TEV. THESE BASTARDS GIVE ME NO CHOIUCE BUT TO ACCEPT THIS LOUSY BUT OUT, SHOULD BE $500.00. I AND MY TWO SONS BOUGHT LG TV .NO MORE THO. PLS REPLY Wredick1234@gmail.com 312 Hunter Ave. Lancaster,OH43130 Thank you.
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Review
#777920 Review #777920 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Your reputation for qualty tvs
  • Quality of picture
Reason of review
Warranty issue
Loss
$533
Preferred solution
Let the company propose a solution
Tags
  • Lg Warrenty Fail

Lg Electronics in Houston, Texas - Plasma tv no power only clicking

I purchased a LG50PA4500 plasma tv in 2012 and it stopped working over 8 months ago, so it lasted less than 3 years. The television will not power on and there is only a clicking sound with a small red blinking light in the rear when plugged into an electrical outlet. From reading numerous blogs and other sites, I understand this may be a common issue. Will never purchase another LG product and will trash this one because repairs through LG is only warranted for 3 months. The tv is a purchased from Fry’s Electronics.
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Review
#776965 Review #776965 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Bad quality